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03-08-2016 06:21 PM - last edited on 07-08-2016 10:23 AM by Retired-EricChe
My Vodafone Smart Ultra 6 will not boot up Facebook or Instagram since they updated today on August 3rd 2016. I've uninstalled both apps and reinstalled them, cleared the cache on both apps and have restarted my phone several times.
I'm at a loss as to what to do to resolve the situation.
Solved! Go to best answer.
05-08-2016 11:39 AM - last edited on 09-08-2016 12:55 PM by Retired-NathanT
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06-08-2016 04:21 PM
06-08-2016 09:37 PM
06-08-2016 09:44 PM
@bobbycellis There is no way to fix it safely until Facebook release a new update without the bug.
06-08-2016 10:49 PM
07-08-2016 09:34 AM
09-08-2016 10:59 AM
09-08-2016 11:16 AM
This worked fine - I have since turned off the security setting allowing downloads from unknown sources. Thanks guys.
09-08-2016 11:27 AM
@PedroZG wrote:This worked fine - I have since turned off the security setting allowing downloads from unknown sources. Thanks guys.
Unless you know and trust the source, you should not install apps or software from unknown sources. I'd strongly recommend that you turn the security setting back on and remove what you've installed. You have no guarantee that the app is legitimate or that it doesn't contain malware.
PWIAC
11-08-2016 12:49 PM
I probably worded my comments badly using a double negative. I did turn the security settings back on, drey_p. Thanks though.
11-08-2016 01:33 PM
@drey_p wrote:
@PedroZG wrote:This worked fine - I have since turned off the security setting allowing downloads from unknown sources. Thanks guys.
Unless you know and trust the source, you should not install apps or software from unknown sources. I'd strongly recommend that you turn the security setting back on and remove what you've installed. You have no guarantee that the app is legitimate or that it doesn't contain malware.
I probably worded my comments badly using a double negative. I did turn the security settings back on. Thanks for pointing it out though Drew,