So, I've had my Sure Signal box for around 5 years now and just recently it's gone wrong. I've rang Vodafone a few times and they've suggested various things to try to fix it, which i had alredy explained that I had done... (resetting Sure Signal box, and router etc etc) - I know it's broken, and finally after a third phone call, Vodafone then agreed...
I'm then told I need to pay £69 for a new Sure Signal box. I currently, and have been doing for a good 8 years if not more, pay around £45 a month for my vodafone contract. For the last 6 months or so, I've had to put up with random signal drop outs, 3G and 4G signal going up and down from one bar, to three or four on a good day, despite the phone being in the same place.
I'm getting a bit fed up with the poor reception and intermittency of the signal.
To then be told that to get phone signal at my home, I've got to pay £69 is not acceptable to me. I bought my original Sure Signal box for £20. Which I didn't mind... I refuse to pay £69 to be able to recieve phone calls and texts at home when I've spent thousands of pounds on phone bills for the last decade or so. I've been with Vodafone for 16 years now... and am very close to moving to BT Mobile if my Sure Signal box is not replaced.
.png "Moderator (Retired)"){kind=icon}
