VSS 3 power light only

[chayes]

Hello,

Have a VSS3, it's worked generally OK for many months but has not worked for last week or so. 

Power light is on continuously, but none of the other lights are lit.

Have tried tunring off / on. Have tried to reset, but not sure this has worked - various postings on here suggest all lights should come on during reset,  but this doesn't happen. Have held reset button for longer than 30 seconds, but it just sits there with power light only on.

Serial no. 40130413392

Help please!

Cheers,

Chris.

[Retired-Ian_]

Hi SJBollington,

Thanks for supplying this information.

I can see that the Sure Signal hasn't made contact with our server since 13/02/2014.

We'll be happy to look at a warranty repair for you. Please ignore the fact it mentions handsets.

Thanks

Ian

[SJBollington]

Thank you - I will take it into store later in the week.

SJ