Hi. Had some issues the last few weeks with my Sky Q box losing internet signal (via WiFi where the Vodafone router is 10 feet from the Sky Q box). Sky have replaced my box and kindly connected the router to the Sky Q box with an Ethernet cable. Stil...
Hello folks. I got a new 500Mb fibre connection installed on the 28th of December. When it works the up and down speeds are exactly what I would expect. However the connection can be a little unreliable, working fine for a while then seemingly having...
very annoying problem which i cant track down!we are on fttp using the VF ultrahub - speeds seem ok 900, latency ok 10-20ms, most things work ok, but.... two smart TV (hisense Roku) the majority of apps work, but NowTV and Disney simply wont work. Th...
I'm renovating and rebuilding a bungalow so this is classed as self-build. There is a telegraph pole with a line going to a gable end of the bungalow but this line is not active. I want to reinstate the phone line and to install broadband as I need...
Hi, I've purchased a Vodafone K5161z dongle as a backup internet connection for when my fibre goes down, now the only problem is, this dongle kicks out the exact same IP range that I use on my entire network, 192.168.0.0/24,My previous dongle K4201-Z...
Recently got the Full Fibre 150 White power hub installed with Open reach but it's connected without Internet. It worked for 10 mins after the engineers left and began going red. The white open reach power box is Power Green, LOS (Loss of Service) Re...
My Mum is currently having difficulties with her internet connection, she was away on holiday last week so we don't know when her connection stopped but it's been at least since Sunday (September 29th). I did all the usual when I visited her on Sunda...
Hi, I have been getting the connected without internet for 2 days solid on all devices. Customer service have been completely unhelpful, has anyone any idea how to resolve this? Rely on the internet for work and they are refusing to send an engineer ...
Since having this installed, I’ve had nothing but problems with constant drop outs and slow speeds. The app either tells me everything is ok or that it can’t connect (until of course the broadband is working again- and of course it doesn’t report a ...
I have purchased a TP-Link AC 1200 router to replace my Vodafone issued router. I decided to replace the Vodafone router because I have quite a few plugs, door cameras etc that require 2.4ghz to connect, and Vodafone do not permit any control over ...
