Other broadband queries

Broadband Genie Amazon £105 voucher

I have signed up via MSE website for Superfast 2 and meant to get %sub% within 4 months.Not sure how long they have been running the promotion,can anyone advise when you got your Amazon £105 voucher from Broadband Genie after signing up?

Super WiFi boosters - any good / do they actually work?

Hi,I am on BT and considering a move to Vodafone. I am currently struggling with getting the signal to reach every room in my flat - it’s a long flat with thick walls.I have 2 mesh WiFi extenders (see link below, bought from amazon for less than £50 ...

Amazon Voucher

Although I received a £25 voucher code for a fairly recent referral , the person referred didn't receive their £25 code by e-mail, or if they did, deleted it without knowing what it was.However, they had a chat yesterday with Tobi and the agent event...

Alexa booster ignoring me

Hi, I have a super booster with Alexa which I bought from eBay to try and fill a black spot in my house. I thought I'd just be able to pop it in the house and link it to my router.... doesn't seem to be the case. I need a tile on my app to connect it...

TV not getting blocked on the Broadband app

Hi,I use the Vodafone Broadband app to block the wifi signal to our LG TV to control screen time for our kids. However, off late the blocking isn't consistent. I do block the signal on the app but the TV apps such as Netflix, Amazon Prime still work....

Unable to add ports in port mapping section of the router page

I am trying to set up an FTP server on a machine on my network. When I go in to the router settings and then to IPv4 Port Mapping, I can click add to open a dialogue box to "Add Port Mapping". I can put in all the details until it asks me about "Publ...

Amazon Gift voucher not received as promised by vodafone: frustrated customer

i placed on order for a new broadband with vodafone in august 2021 and was told that i would receive 85 pounds amazon gift voucher in 4 months. i did not receive any thing . As per the email instructions , chased the gift cloud people using their em...

Vodafone router

I have just signed up to Vodafone internet. I live in a rural area and Openreach only provide fibre to the cabinet. So I get about 26 mbps max.However, my house is long and thin with very thick walls. So I installed a LAN everywhere some years ago...

Port Forwarding to Arlo smart hub

Hi, I am seeking an expert advice with regards to port forwarding to my Arlo security smart hub. I have set up port mapping once signed in to my Vodafone hub using information as provided for Protocol, device (Arlo) ip address etc. When I have also p...

Finding account number

Would like to pay my bill over the phone but I don't know my account number. How do I find it out? I have tried texting the 97886 but this did not work.

Community home

Forum Posts

Broadband Genie Amazon £105 voucher

Super WiFi boosters - any good / do they actually work?

Amazon Voucher

Alexa booster ignoring me

TV not getting blocked on the Broadband app

Unable to add ports in port mapping section of the router page

Amazon Gift voucher not received as promised by vodafone: frustrated customer

Vodafone router

Port Forwarding to Arlo smart hub

Finding account number

Recovery Website Incorrectly Blocked as 18+

Sorry there seams to be a problem.

Pro II 1.8 Gbps package available to neighbours bu...

change Secondary Wi-Fi to 5ghz only

Address not Listed - Can I Get Broadband?

Strange system errors

WiFi booster - Wifi 6 Power Hub

Vodafone Power Hub BT Whole Home Mesh issues

Switching fees assistant.

apple tv 4k