A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
I have lost my phone and need a new sim card. I can't get to a store and need to order one. I cannot get through to a human on chat and have gone round in circles for hours. There is no one to call and I am lost as I don't have a phone. I need a new ...
I'm struggling to find answer to how these new 2 paent plans work. Device and service. If you pay off device early I.e. decide to pay up in full on month 6 of 36 month device plan, what does that mean for the remaining 18 months of say 24 month servi...
I was looking at completing an early upgrade online today but am told that there could be a lengthy delay in delivery of the new phone. will the early upgrade cost be reduced and recalculated when the goods have been delivered or am I expected to pa...
I'm new on here. I'm considering switching to the new iPhone from Android. I've been given a guaranteed trade-in value code which is valid for 7 days. I want to use it towards the purchase of a monthly plan iPhone. My question is, when do I need to s...
Am looking at a new contract and phone, through either Mobiles.co or Carphone Warehouse. The details on both sites are 'sketchy' as to the actual plan you're on once signed up - i.e. is it 'basics' or 'red' or any of the other myriad of plans and fro...
Folks, I'm a Vodafone Pay Monthly customer who will soon be eligible for an upgrade. I'm thinking of taking on one of the new iPhone 14s on an unlimited max plan. However, for various reasons, I don't want to have the separate device and airtime plan...
Hi, I have a couple of queries on the above I am aware that prices will increase by the cpi rate published in January 22 (5.4%) plus additional 3.9% based on my current price of £26pcm an increase of 9.3% would come to an extra £2.40pm if my maths ar...
I want to log in to my account. You want to text me a code to either of 2 numbers which no longer exist. What do I do?
Hi everyone There is another thread that talks about call problems in the US but I wanted to start a new thread to highlight current data roaming problems in the US as well. Arrived in New York on Friday and can only connect to T-Mobile Edge. You can...
I will be visiting New Zealand in the new year. Having looked the Roaming information on the Vodafone site I can see that if I want to use my UK allowance it is £6 for each day I use it; OK so farHowever I can't firnd any reference to making local ca...
