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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Gold Number Sales

We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...

Gold numbers 2.png
Phil by Community Manager (Retired)
  • 63425 Views
  • 160 replies
  • 12 thanks

Extremely Stressed as my Number is gone..

Hi guys, Hope you are well. My father had a number which was assigned on Vodafone, then later on it was moved to Virgin Media. Then later on, he gifted me the number.  Anyway, I suffered a bereavement a few months ago, and I had to leave the country....

whitz00 by 2: Seeker
  • 2138 Views
  • 8 replies
  • 0 thanks

Resolved! Proof of usage

Afternoon all, would it possible for one of the eForum team to get in touch please? Im having a nightmare obtaining a proof of usage email from Vodafone cs.Thanks MIke

samspam by 6: Helper
  • 18492 Views
  • 9 replies
  • 0 thanks

keep paying for device plan but cancel sim contract?

Hi there Wondering if anyone can give me some advice. I've recently moved to another country and the cost of using my phone here on my current vodafone contract is crazy high. I'm looking to get a SIM contract with a local network provider, However m...

Switching problem

Hi,I have just switched from Vodafone to Tesco. My number transferred 'successfully' yesterday. However, my Vodafone sim seems to still be active as does my Vodafone account. I do not receive texts to my new Tesco sim and only receive calls from othe...

vjg by 3: Seeker
  • 1529 Views
  • 6 replies
  • 0 thanks

Call usage not reflecting reality?

Anyone else seeing issues withe their call usage online not being accurate. I've noticed it for a few months now.E.g. A call made yesterday at 14:59 for 59 minutes shows up as made at 15:59 for 30 mins.Ok, it's all inclusive so no costs but it does m...

chistery by 16: Advanced member
  • 4048 Views
  • 10 replies
  • 0 thanks