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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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Resolved! 4G not working

HiI have just recently joined Vodafone last week but my experience so far is just horrible. I got new iphone 7 on contract, last Tuesday my sim got active after 50 hrs of purchase and since then I cant get 4G on my device. I have contacted many advis...

Trade in

Hi all. Just need some help. I have just ordered the new s23 today and didnt realise i could trade my phone in until after i completed my order. Is there anything that can be done where i can add this on now or is it to late. I just found out i would...

End of contract decisions

Hi everyone, My pay monthly contract comes to an end on 20 Mar 2023 and normally for as long as I can remember I have just renewed with a new phone and plan, however this time round I don't want to take out a new phone plan. In part this is because w...

Resolved! Receiving a call when abroard

On the Roaming Charge Checker for the USA it says: It's always free to receive standard rate calls and texts.Does this mean I could answer a call from a UK landline or mobile without the daily roaming charge being activated?Thanks. 

jimbomac by • 3: Seeker
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Change Verification Code

hi,  I'm new to Vodafone,  just activated sim today,  coming from Sky Mobile via Pace Code.  is the anyway to change the verification text when logging into my Vodafone account to Authenticator app ?  thanks

Anonymous by • Not applicable
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  • 1 replies
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Switching to Vodafone

I’m switching my daughters number from 3 to Vodafone and the new phone is getting delivered tomorrow. It’s saying it will switch tomorrow but the phone is for her birthday which isn’t until next week. If the number switches tomorrow [Removed] can I t...

ricky6 by • 2: Seeker
  • 1060 Views
  • 2 replies
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Incorrect bankruptcy notes

I am trying to contact Vodafone but stuck with the chat function. My account has bankruptcy notes which shouldn't be on there, and is suddenly causing problems for me changing my plan with One Com, because of some notes!!? I need to speak to the righ...

maddy8 by • 2: Seeker
  • 745 Views
  • 1 replies
  • 0 thanks

I'm considering leave Sky Mobile to Vodafone

hi, I'm considering leaving Sky Mobile to come to Vodafone.  I stream my music from Apple Music at full quality and when I'm out and about mainly on bus when I go swimming everyday, my music constantly cuts out.  I've been with Sky Mobile for about 5...

Anonymous by • Not applicable
  • 2107 Views
  • 2 replies
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