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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Upgrading

Hi, I am trying to upgrade my mum's phone for her. When it gets to the checkout page, I click next and it then comes up with the below; "About youBy giving us the below details, you agree to us: running a quick credit check and sending you updates ab...

oliviaw by 2: Seeker
  • 670 Views
  • 1 replies
  • 0 thanks

Service Disconnected

I am currently on the unlimited max plan and I’m supposed to have access to at least 4G connection but all I’ve been getting is 3G connection. So I called the customer service last Friday and they said they will disconnect and reconnect my service fo...

xandreaa by 2: Seeker
  • 763 Views
  • 1 replies
  • 0 thanks

Call Waiting

hi,  I'm not been with Vodafone since the old Vodafone Payg days, when pay as you go first launched.  if I activate call waiting,  is this a paid feature or free?  I've been trying to get a pdf of call features and prices etc but so far can't find an...

Anonymous by Not applicable
  • 750 Views
  • 1 replies
  • 0 thanks

Data not working on my new Apple Watch: why?

I got a new Apple Watch series 8 last week, and activated One Number to enable mobile data on the watch from my plan. However, it doesn’t appear to be working. I took the watch out without the iPhone, tried to send an iMessage and make a call, both o...

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hollaa01 by 3: Seeker
  • 5651 Views
  • 9 replies
  • 0 thanks

My Vodafone

Recently I have just moved to Vodafone leaving another network provider, so when I made my contract, I used a PAC number to transfer my number to Vodafone. When the workers at Vodafone was setting everything up the system to do so froze and wouldn’t ...

7q2q0 by 2: Seeker
  • 903 Views
  • 1 replies
  • 0 thanks

0845 etc price list

hi,  where do I get price list for 0845 numbers and the likes,  also Vodafone telephone short code e.g. 191 Vodafone etc   thanks

Anonymous by Not applicable
  • 901 Views
  • 1 replies
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Resolved! 4G not working

HiI have just recently joined Vodafone last week but my experience so far is just horrible. I got new iphone 7 on contract, last Tuesday my sim got active after 50 hrs of purchase and since then I cant get 4G on my device. I have contacted many advis...

Trade in

Hi all. Just need some help. I have just ordered the new s23 today and didnt realise i could trade my phone in until after i completed my order. Is there anything that can be done where i can add this on now or is it to late. I just found out i would...

End of contract decisions

Hi everyone, My pay monthly contract comes to an end on 20 Mar 2023 and normally for as long as I can remember I have just renewed with a new phone and plan, however this time round I don't want to take out a new phone plan. In part this is because w...