Unlocking
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Forum Posts

Unlock code does not work, customer services useless

I have requested a NUC code, entered it correctly and it has not worked, I have phoned the 3 times now for them to resolve this and they keep saying they will send another code, each time I do not receive any email from them and when I call them they...

Racquel by 2: Seeker
  • 3717 Views
  • 8 replies
  • 0 thanks

NUC not unlocking Sony Xperia XZ

I have followed the instructions on the Vodafone site and received the NUC for my old Sony handset but when I enter it, it just says unsuccessful. What can be done to unlock the phone? 

NUC Resolutions Team

 I'm waiting for NUC code from the 3rd of March. First I've received a message that it can take up to 10 working days to get it, so I've waited. After 10 days I called Vodafone and spoke to the person named Omar, he asked me to wait another two days....

Mindaugas by 1: Seeker
  • 14802 Views
  • 23 replies
  • 0 thanks

Unlock code for XA2

Hi, I have just received my code via email for this device and double and triple checked the IMEI but the unlock code is unsuccessful. I cannot use my alternative sim with contract until this device is unlocked. It shouldn't have been locked in the f...

Unlocking

My wife took out a 2 year contract for my daughter and upgraded to a new phone monthly contract in Jan and cancelled the old one. We now want to unlock the old phone. She completed the unlock form but has not received an email notification asking her...

Col-04 by 2: Seeker
  • 1525 Views
  • 1 replies
  • 0 thanks

Mck

Hi i have a Samsung S9 but have lovked trying to move to Virgin, can uou send md thd code. I already have an unlock code but phone asking for a MCK code when i put new SIM in?

Unblocking an IMEI number

So.... I think the IMEI number of my smartphone might have been blocked. Any ideas how to unblock this through Vodafone? This evening I gave Samsung a call and loudly and slowly gave the IMEI and Serial # of my phone to them during the call (as reque...

Network Unlock code from previous contract

Heeere we go again. Asking for help/guidance from the good people on this forum.I have recently changed to SIM only after completing my 2 year contract with Vodafone. My previous contract started in May 2018, completed in May 2020 and was with an iph...