We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Hello,This is quite urgent for my company. Our company site is being blocked by Vodafone even if we have a SSL.My company URL: https://videotok.app/How can we solve this?thanks
I have just tested my own voicemail and my wife's and both are not working. We just get a message stating "this number is unavailable, please send a text or try later"I tried to report this to Vodafone via the crap online Robot and even that's telli...
Hi. We operate a Shopify e-commerce store selling sports nutrition products https://sci-mx.co.uk/For reasons we don't understand it has been flagged by Vodafone as having 18+ content. I've seen similar posts stating this was caused by malicious conte...
In our area (Christchurch) 3G appears to have been switched off. Although I have 4G enabled on my phone, the 2G network seems to be stronger & my phone swiches to 2G. I now can't use the parking app to park my car & have to resort to cash. I had no ...
Hello Team, I hope you are doing great.IssueFinal users with Vodafone network are resolving our domain uqr.to with an Older IPContextA few weeks ago we migrated our Webservices with our domain uqr.to, base on this the IP's has changed....
My call doesn't connect when I make calls
Hi there, we've had some reports of our site being blocked for Vodafone users. The url is here: https://alia-customer-app.com/?shop=le-collier-inc.myshopify.com. Could your team please check if and why our site is blocked? Thanks!
My company website www.maggies.org offers cancer support and practical information to people with cancer, their family and friends. Vodafone classifies it as age-restricted content and is auto-blocked to all users on Vodafone. Please can the classifi...
Hi,Our customers who is using vodafone internet are unable to access our site which getting error says "Your connection is not private".Our site is working fine on all other networks and broadband except many vodafone users. This really hurts our bus...
Hi, was looking for a bit of advice please! I’m not techie whatsoever so long story short I currently have virgin media, the router is in the lounge all good but the WiFi is lost as you go to the back of my house, the plug in extenders ain’t great so...
