We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Hello fellow Vodafone UK forum members,I hope you can assist me with a frustrating issue I've been experiencing lately. It seems that I'm not receiving any voicemail notifications on my Vodafone mobile. I've double-checked my settings, ensured that m...
Vodafone SIM card indicates a network connection, but you are experiencing issues accessing the internet. In such a situation, there could be a few potential reasons for the problem:Signal Strength: Even though your SIM card shows a network connectio...
I use a samsung galaxy s20 ultra 5G. I'm a pay monthly customer on the unlimited max plan based in London. Up until yesterday my speed on the phone was perfect probably close to around 70 mbps. However as of yesterday I can barely get 4 mbps, because...
Hi Vodafone. It appears one of our websites (https://max.mailbigfile.com) is being blocked. Can you let me know the process for unblocking this for our customers. Kind regards, Karl.
Hi there,Since I upgraded my SIM only plan I've been having an issue with outgoing calls dropping at exactly 29 minutes and 50 seconds. There was no problem prior to the upgrade and I haven't changed phone. Does anyone know how to resolve this please...
hello, Securenet is incorrectly blocking this website https://fencing.ophardt.online it is a sports results service used globally, and our national federation englandfencing uses it to publish national rankings which I can't currently access. Pleas...
Anyone excited about the merger? Maybe it will improve coverage.
HelloWhere I live, my house falls in between the edges of 2 different cell tower segments for 4G, so getting a 4G signal from ether cell tower means standing outside the house (getting 4G inside the house is darn near impossible). Inside the house I ...
Anyone else in SO22/SO23 Winchester experiencing extremely poor 4G speeds? I've been struggling for months with poor 4G speeds in Winchester (in the city centre mainly). Contacted Vodafone via Twitter - no help at all. Contacted CS and I've gone thro...
Hi all. I go to Turkey several times a year and usually stick to WiFi to avoid charges. Last month was there and decided to pay for use one day as were going on a long walk and needed maps. I switched roaming on and could call and text but couldn't g...
