We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Hello, I'm the manager of https://qrfy.com and we have received some complaints from our customers saying that when they try to scan the Dynamic QR code from our websites they see a message saying: Secure Net has blocked the content. I'm attaching i...
Hello, our recruitment agency www.irvingscott.com is being incorrectly flagged as spam/adult /dangerous. Please advise how to fix this. Many thanks, Adam
Hi,Similar to other recent posts on this forum, we've found our website(s) are being wrongly classified as containing adult content. The report we've received doesn't specify which of our websites is being blocked or if it's both and we've been unabl...
Hi Our site https://personaparlor.com is being blocked by vodafone, it appears our SSL certificate is being replaced by one from Allot? The site is work across all other networks, why is it being blocked for vodafone customers? Thanks
Hello, our company website www.faceit.com is being blocked by Vodafone since yesterday, stating that the SSL certificate is not valid.The SSL certificate is valid, this is happening only when using the Vodafone mobile network. Would it be possible to...
Normally the 4g signal is good in CW6 area but currently there are major problems. Had no service at my home address for 6 days including several phones and home broadband. Whereas this may sound refreshing it is now starting to create difficulties. ...
Not allowing people on to my website www.idhairandbeauty.co.uk or www.idhealthandbeauty.co.uk unless your over 18. You have to confirm your over 18 to visit my website which is a small beauty salon. Help needed!. This only happens to people who are...
Hello... When are VF going to upgrade the data capacity of the signal here, every year during peak season when this village is busy (Bunn Leisure Caravan Site) the data is practically unusable! Good 4g signal with pathetic throughput! Thanks Gary. ...
I work at DriveScore and one of our employees who has Vodafone has informed us that our website www.drivescore.com is being blocked by the SecureNet filtering. This is having impact on our users being able to access our website and use our App.. I ha...
I visit the Isle of Man (IOM) often. Recently I noticed that Vodaphone do not cover the IOM except by applying eye watering charges for any service there. With the joint venture with 3, will this change ? It is absurd that I can go to the darkest dep...
