Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

USA Roaming Charges

I took out my Pay Monthly contract Feb 2021 and it included Global Roaming.  I'm going to USA for a 3 week holiday and am told I will have to pay the £6 per day roaming charge.  I have spent over an hour on Live Chat trying to sort this.  Surely Voda...

Can't contact Tobi?

Anyone else find that nothing happen when they click to ask Tobi something?I was expecting to receive a free trade in envolope for my old phone when I received my new phone, but never received anything.

S21 Ultra WiFi Calling

This is an update to my original post, after speaking to a really helpful Technically minded person at VodFone.Original Post https://forum.vodafone.co.uk/t5/Pay-monthly/Wifi-Calling-on-Samsung-S21-Ultra/m-p/2706796 I was able to speak to Gary after g...

Direct debit not taken

Had a complaint regarding transfer of ownership 25536279. This was completed but only airtime plan could be transferred over to me. Device agreement had to stop with Original owner this is fine and understood. As a result though the online account de...

Split porting issue not receiving otp messages

Moved my business number to Vodafone and now can’t receive otp messages, I’ve been dealing with voda tech help/ complaints for a couple of months now since the switch https://nox.tips/ https://xender.vip/.They’ve tried everything and now have landed ...

Roaming charges since the changes

Can I add Vodafone's roaming extras to my contract later on or does it need to be done at the start? I am currently due an upgrade and was looking at the new roaming charges that accompanied brexit. It seems Vodafone have zones A, B, C and D. I plan ...

Resolved! US based

I’m struggling to access my Vodafone account from the US as a security code to login is required and one little text from Vodafone is going to cost me £6.

Pay monthly SIM only with eSIM

I took out a pay monthly SIM plan yesterday over the phone because the website wouldn’t let me pick eSIM as an option. I’ve received an email with the contract and a text with the new number but I’ve heard nothing about how to download the eSIM. The ...

Umiamz by 4: Newbie
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  • 12 replies
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Split porting issue not receiving otp messages

Moved my business number to Vodafone and now can’t receive otp messages, I’ve been dealing with voda tech help/ complaints for a couple of months now since the switch.They’ve tried everything and now have landed on it being a split porting issue. The...

feniss by 2: Seeker
  • 1448 Views
  • 2 replies
  • 0 thanks