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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74246 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229941 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204338 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

How do I de register my sure signal

Please can some one help! I want to de register my sure signal from my account and take it to work to use on my work phone, however my personal account is now closed so I can't access it online to do this , is anyone able to help.Thanks

Galaxy Note 3 on 4G and Sure Signal V2

I've been trying for ages to make my V2 Sure Signal work with my Galaxy Note 3. This problem only started when I got 4G on my phone. Problem is that the 4G signal (and 3G for that matter) are rubbish, hence why I bought the Sure Signal, which was wor...

Restricted Calls.

Hi, I have a iPhone 5s contract and these past 2days when trying to make a call my phone says it's restricted but I've called Vodafone and they fixed my problem twice now it's happened again I am very upset, please can you explain what I can do.

Sure Signal V3 suddenly stopped working

3 weeks ago my V3 SureSignal that had worked flawlessly for 9 months stopped. Power light flashing, Internet - Off, Service - Off, InUse - Solid Orange. I went through the usual rigmarole with Support but long story short they replaced it. Plug in th...

iPhone4s to Xperia Z3 compact data transfer .... how long?

I'm transferring (allegedly) all data from iPhone4s to new Xperia Z3  using the cable and the Xperia transfer programme. It appears to have transferred all contacts, texts etc but appears to have frozen completely now it's transferring music. It's be...

PCStamp by 2: Seeker
  • 10746 Views
  • 2 replies
  • 0 thanks

Vodafone Smart 4 Turbo

When i transfer apps to the SD card , then arrange them on the main screens and folders i have created.When I turn off the phone and switch it back on the apps I have positioned have dissapered.Leaving the apps that are held on the phone.Is this due ...

Unstable wifi connection

My wifi connection is unstable. There's no problem with the wifi network so it must be a phone issue. Have called vodafone customer services 3 times and none of their suggestions have worked. Have recently updated my software.

lb2015 by 2: Seeker
  • 13273 Views
  • 6 replies
  • 0 thanks

Lollipop update now Wireless keeps dropping out

I have noticed since I have updated to Lollipop my wireless keeps dropping out due to poor signal strength, my wife is sat next to me on her iPhone with no problems and a continous signal. I have tried restarting my router and that makes no differenc...

I want to de-registered my Sure Signal

My personal account with Vodafone is now closed as I now get a phone through my work, however I want to de register my sure signal and take this to work as I struggle for a signal due to the building been metal. Can anyone help with the de registerin...

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