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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi, I've just purchased a new sim only plan with 4g. I have a HTC One, the 4g signal is fine in the house according to other Vodafone users in the household but I'm not receiving any 4g on my phone in any location at any time. I've swapped my sim ove...
HelloOur VSS v1 has been working fine, till last night were I noticed I'd lost service.The first power light is on constant and the second light just flashes constantly.Can you look into this please as I've not touched the VSS and it just seems to of...
I am considering buying the Dual Sim Mate7 however I cannot see if it will work on 4G with Vodafone. Here are the specs for frequency: FDD LTE Band 1/3/7TD LTE Band 38/39/40/41WCDMA (850/900/1900/2100MHz)TD-SCDMA (1900/2000MHz)GSM (850/900/1800/1900M...
Hi, I bought a phone and hand in the UK. I live in South Africa but the phone is still with Vodafone. How can I unlock it to use in South Africa?The IMEI no is: 352016068387216
My public sector IT supplier recently acquired some Z30s but when I tried to upgrade to one they told me that Vodafone had made them 'end of life'. I see that the Z30 is available on both Vodafone and Blackberry websites, so what is the true position...
Sure Signal Team, Can the following IP address range be added to the Sure Signal white list? 37.157.48.0/21 We have received multiple reports of issues with these boxes connected to the above range. Thank you in advance. Ross
Hi everybody On any device, the most important external aspect of any phone or tablet is the screen itself. This is the area you actually use to watch video, play games and navigate your device. The only problem is that screens almost completely fi...
My SS Version 3 intermitantly stops working almost on a daily basis. All the lights indicate it is working correctly and I have full 3G signal on my phone but I am unable to make or receive calls. I am dialing 191 two or three time in an evening to...
Earlier today my phone done a system update, ever since I can't get connected to the internet mobile data is switched on but says it is disconnected and service is unavailable, can anyone help??
I did all the jumping through hoops asked by techies here with no success. That was trace route, speed and ping tests, sure signal box number, open ports on my router and list order of lights to be eventually be told the box is broken and buy a new o...
