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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74704 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 230043 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 205342 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Lights back on but still no signal

So, it seems most people are back up and running but I have steady power and system light but no phone light working and no signal. I'm on v2 suresignal. Tried a reboot and restarted router but still not working, any ideas please?

S Planner Reminder issue

I've noticed since the Kitkat update, if I have an S Planner caldenar or task event that has a reminder, even though I dismiss the even it keeps reminding me as though I have snoozed it and not dismissed it. Very irritating. Has anyone else seen this...

jeffkinn by 17: Community Champion
  • 24930 Views
  • 28 replies
  • 0 thanks

Here we go again!!!!

So after nearly a fortnight of intermittent and then no service Sure Signal finally started to work again yesterday afternoon. Yippee!! Calls in and out no problem. Brilliant. Last night I switched it off and this morning I switched it back on. On co...

cgs124 by 2: Seeker
  • 11515 Views
  • 3 replies
  • 0 thanks

Sure signal v1

Can you send me a re sync or something only getting power light since router was accidentally turned offThanksSerial no : 21229607821Thanks

Google Play Services - Battery Killer

I got an LG G3 a couple of months ago nearly from Vodafone & have monitored the battery having heard about issues with the lovely big screen prior to purchase. But, it's not the screen killing the battery, it's Google Play Services & it's happening t...

Woogy by 4: Newbie
  • 13925 Views
  • 6 replies
  • 0 thanks

Lying cheating disgrace

I'm am absolutely livid at the graceful service I have received over the last 11 months which have some to a head in the last 10 days.Firstly I had been experiencing all sorts of problems with my voicemails, emails, network connection, web access etc...

SS not working: Power light on, System light flashing

Hi Support, I'm experiencing the same issues as i'm reading on many post, we have had phone-VSS connectivity issues for the last few days now and i am heavily reliant like most people on my work vodafone mobile.  I have read posts which have supplied...

Resolved! V2 serial 40120538489

HiI have been trying to get this to connect via the 582n router for the past week, and it's very frustrating and have to say that the front line 191 support staff have been less than helpful to me. In the end, I've used Telnet to allow the router VPN...

dboyd by 2: Seeker
  • 14257 Views
  • 16 replies
  • 0 thanks

Motorola Moto G not connecting to Sure Signal

Hi.I picked up a new Motorola Moto G earlier today as an upgrade from Phones4U. Having got home it connected to the Sure Signal box straight away as it was using the same SIM card as in my previous phone.An update to KitKat was available so I install...

Can't send email on my new iPhone 5s

I keep getting an error message saying my user name and/or password is incorrect on my new iPhone 5s but it works fine on my old iPhone 4! I have deleted the account and powered off the phone to re-boot and re-entered the account (everything is veryf...

Havana7 by 2: Seeker
  • 12512 Views
  • 4 replies
  • 0 thanks
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