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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73859 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229882 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203973 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure signal not working with new iPhone 5s

Hi all, My wife upgraded her iPhone 4s to a new 5s on Thursday 31st July  (so new nano sim). Since then I have been unable to get our Sure Signal to work with it. I have tried all of the things in the troubleshooter including removing and readding th...

Android OS scary app

Hi there,I was checking something the other day and stumbled upon something that gave me some concern, In Kit Kat 4.4.4 and maybe other Android OS there is google play services app, This app as you will know is within the OS and to delete it would re...

dazm33 by 4: Newbie
  • 14691 Views
  • 29 replies
  • 0 thanks

Please stop postcode/address reminders

Hi there Can a member of the tech team please stop the address/postcode reminder being sent for VSSv1 serial number 21196795989.  The correct post code is a GL10 postcode NOT the account address postcode.  This has been dealt with by a member of the ...

DeanUK by 4: Newbie
  • 10190 Views
  • 5 replies
  • 0 thanks

Resolved! HTC one mini 2 and New customer

I am a new customer with vodafone and have a htc one mini 2, I am experiencing signal issues. Boyfriend is on vodafone and has HTC his signal was at 3 to 4 and yet mine was 2, even got cut off whilst trying to talk to customer services and when I was...

Samsung S5 GPS Icon keeps flashing ?

Hi all Really hope someone can help on this My S5 GPS icon keeps flashing although app like endemondo and Google maps say i have an excellent siginal. Any idea why this would be or is that normal ? Any advice or comments Many thanks for your time Reg...

Mike777 by 4: Newbie
  • 25590 Views
  • 8 replies
  • 0 thanks

HTC WARRANTY & VODAFONE WHEN ROOTING THE LAW

Does rooting your device (e.g. an Android phone) and replacing its operating system with something else void your statutory warranty, if you are a consumer? In short: No. Just the fact that you modified or changed the software of your device, is not ...

paul2550 by 4: Newbie
  • 43760 Views
  • 13 replies
  • 0 thanks

hTc One M8.....4.4.3 Update...File Manager Finally

Just received and updated to find a new app...File Manager...Very basic, craps icon but more iimportantly...I now appear to be able to delete external sd content , for example subdirectories, not allowed previously..Including content created by third...

Tink-GB by 12: Established
  • 40546 Views
  • 3 replies
  • 1 thanks

Resolved! Phone found!

Hi! I found a iPhone 4S at Reading Festival this weekend and I'd love to be able to reunite it with it's owner. It has a passcode so I can't get into the contacts and nobody has tried calling! What would be the best way to track down the owner? Thank...

Re: Network coverage - multiple areas.

For months now i have had to put up with the near loss of my signal when at my home address, on being finally told a sure signal box would help, i told the vodafone operator i wasnt prepared to pay the 100 pnds... vODAFONE finally told me to go to my...

adysmith by 2: Seeker
  • 9893 Views
  • 6 replies
  • 0 thanks

Sure Signal de register - details please

Hi, I'm no longer with Vodafone and forgotto deregister my Sure Signal before closing the account. Please can you PM the details of how to de register the device. Many thanks

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