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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74582 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 230014 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204480 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

contract

hello, I updated to a galaxt s4 in december last year and i was told that my insurance would carry on over to my new phone.  i have broken my phone and have now been told i cant do anything as have no insurance. but i have claimed on gadget insurance...

Calls Failing

I've got an Iphone 5s and im on prepayI can answer calls fine but when it comes to me calling someone it dials for 1-2 seconds and then goes straight to the "Call Failed" screen?Any Help??

New update.

Had 2 updates today XXUFND7.......is this new or am I just slow in getting it?

unregistering sure signal box

HII HAVE A VODAFONE SURE SIGNAL THAT I PURCHASED FROM A CAR BOOT,, IS IT OPOSSIBLE TO SEE IF IT IS STILL REGISTERED.. SN 40114603133

S4 melting while charging

Hi,My S4 melted at the connecting port to the charger.  I have sent it for repair and they have replaced the port.  What I need is reassurance that this isn't going to happen again.   I have seen on various web sites that I am not the only person thi...

lisaji by 3: Seeker
  • 11707 Views
  • 2 replies
  • 0 thanks

Xperia Z will not charge or turn on

I took my phone into Vodafone 2 weeks ago for repair because when I plugged it in to charge it went completely dead and would not come on even though it had 50% charge.  Got the phone back yesterday apparantly software had been upgraded but guess wha...

HTC One M7 purple camera issue

Guys, bit late to the party with this I know.My M7 was one of the first i think (got it as soon as it was released) and is suffering massively with the purple picture issue when used in low light/night conditions. Hugely frustrating as generally, it'...

Ben_W by 3: Seeker
  • 49686 Views
  • 6 replies
  • 0 thanks

Suresignal V1 & iPhone 5s not working

Hi Request for support please! I have a v1 sure signal (serial 21197094010) which I've had for a number of years. It has worked pretty well overall. I've had Apple iphone 3Gs, 4 and 4S working fine with it to date. Am used to having to deregister and...

Galaxy Note 3 sky sports issue

I have opted for the sky sports pack on my new contract but the app won't let me set it up. It keeps saying I need to turn off my wifi and use 3g/4G to set it up. I have done this but I keep getting the same error message come up. I've reinstalled an...

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