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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73836 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203965 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal stopped working after upgrade to BT Infinity

HiHowe recently up graded our broadband and since this time the sure signal has stopped working, no lights at all. I we reset the lights do flash etc so power is not the issue. I also keep receiving texts saying we have moved the unit and need to upd...

Version 3 Sure Signal Troubleshooting

Hi,   You can see the most common questions below, so just click the relevant topic for troubleshooting steps and instructions on how to fix. Understanding the lights:   The panel on your Sure Signal will look like this:   Each light will be either ...

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Retired-Lee by Moderator (Retired)
  • 241511 Views
  • 1 replies
  • 0 thanks

Resolved! iPhone 5 problem

Hi, My sure signal serial is 40113851659 I have been using an iPhone 4 and have upgraded to an iPhone 5. In the process, I've moved my number to and activated a new Nano SIM. This Nano SIM doesn't seem to be registering with my sure signal (despite p...

rednaxela by 4: Newbie
  • 63961 Views
  • 87 replies
  • 0 thanks

Resolved! Multiple SureSignal units

Hi I'm installing multiple SureSignals in a house. Do they work like normal UMTS cells? Will my phone combine signals from each SS device that it can see rather than just using one at a time?

Can't unregister

Was wondering how to unregister my Vodafone sure signal box the serial number is 21223170875

Sure signal already registered

My sure signal box was playing up so I de-registered it hoping that this would sort it out. However, when I went to re-register it, it said that it was still registered. I have been the owner since new and no one else has owned it. I think that becau...

freaksam by 2: Seeker
  • 38032 Views
  • 1 replies
  • 0 thanks

Sure Signal 3 already registered

Hi! I bought a new Sure Signal 3 (the one with a electric plug-pass-thru) on Thursday, but when I go and register on My Account it says "Sorry, The serial number you are trying to register is already registered. Please recheck your serial number and ...

Some iphone 4s not working on sure signal boxes after SIM change

Help. I look after company mobiles. After a recent set of SIM changes to solve a problem, some of the iphones no longer connect to the sure signal boxes. I have a 'My Account' with approx 8 boxes registered but can no longer manage the sure signal bo...

MalcXL by 2: Seeker
  • 34501 Views
  • 1 replies
  • 0 thanks

Sure Signal Registeration Problem

Hi I have a Sure signal box Serial number: 41113740454I attempted to get this up and running before xmas and was advised that it was still registered with the original owner.I have made numerous attempts to contact the seller/owner to get the box de-...

tsamji by 2: Seeker
  • 34265 Views
  • 17 replies
  • 0 thanks
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