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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73775 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229871 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203343 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Transferring data from Android to iPhone

I went into a Vodafone shop the other day specifically to make use of the Redbox to get my stuff moved from my old Android phone to the iPhone. The only stuff that came across was my contacts. I now have 16,000 text messages on my old phone and none ...

lsavidge by 4: Newbie
  • 18476 Views
  • 5 replies
  • 0 thanks

Latest s7 software update (7/6/2017)

Hi all,Yesterday (7th June2017)  I had a software update appear on my SM-G930F (s7 already running Nougat 7.0)I'm not sure whether it's been tested by Vodafone or safe to download and install?The new version (should i choose to install) is G930FXXU1D...

Now tv

Hello all,I have the now tv "entertainment pass" from my Vodafone package.if I buy a now tv box and connect to my TV,  can I use my Voda package on that box or is my subscription tied to my phone and other designated devices only?Thank you.

Please someone explain this to me

So I officially hate vodafone!I keep trying to top up my dongle and have had consistent issues with the top up team who keep telling me to call customer care on 03333048069. I keep telling them this number does not take me through to anything but a r...

user1506 by 2: Seeker
  • 2975 Views
  • 7 replies
  • 0 thanks

Cheap payg phone

I need a simple payg phone, and to be able to top it up online and check my balance.  It will not be used much.  The top up big value packages confuse me.  The Nokia 3310 for £39 looks good but you have to buy a bv package.  I just want to be able to...

Larna by 2: Seeker
  • 1355 Views
  • 3 replies
  • 0 thanks

TN40 - Bexhill On Sea

Post Title: TN40 - Bexhill On Sea   1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? I get less than 2 bars signal in my house or in my garden and cannot get 2G, 3G or 4G most of the time. sometim...

Not receiving texts even though signal

Hi I seem to be not receiving all texts, and some seem to be taking ages to get through.  I only just found this out as my daughter's just got home and told me she texted me this morning to tell me she'd forgotton her PE kit.As I didn't receive the t...

Mary1984 by 2: Seeker
  • 4746 Views
  • 2 replies
  • 0 thanks

S20 - Sheffield

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? I am at work. Can't find out.2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Community...

Cancelling a mobile phone contract

Can anyone please tell me why I can walk into a vodafone shop and sign up for a contract, and have it activated within 24 hrs, whilst if I want to cancel, I can't do it in that same vodafone shop, but have to do it over the phone, and it takes 5 days...

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