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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73590 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229832 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 202453 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

40GB red extra / 60 GB red entertainment

I don't see these plans mentioned in yesterday's press release on the vodafone site yet for SIM only.Hoping they may become available as an option - I'm on three AYCE but increasingly frustrated at their slow unreliable roaming offer. Partly lack of ...

planetf1 by 4: Newbie
  • 3538 Views
  • 3 replies
  • 0 thanks

Moving three->vodafone

I joined 3UK in 2003, when they launched. Apart from 2-2.5 years with vodafone about 2.5-5 years back that is. I left vodafone since * Customer service was awful. forum/twitter better, but in general agents seemed powerless, clueless & even simple ta...

planetf1 by 4: Newbie
  • 1066 Views
  • 3 replies
  • 0 thanks

Text message charges on ipad

Why do I keep getting charged for text messages on my data sim only Vodafone iPad?

Lcc90 by 1: Seeker
  • 1624 Views
  • 5 replies
  • 0 thanks

Rich Communications

Is there a problem with the chat or rich communications service that is supported on Android phones with the vodafone software when messaging as mine and my girlfriends are always failing lately. I've already turned the phone on and off as well as un...

Proof of purchase complaint!!!!

Filled in countless forms for proof of purchase and now have phoned India 3 times and still waiting after 2months of waiting I'm pretty peed off. I would definitely think again  before going with Vodafone again. I've been a loyal customer for over 10...

vixdean by 1: Seeker
  • 499 Views
  • 1 replies
  • 0 thanks

Vodafone can't unlock my phone

Hi - can anyone help me? I bought an iphone 5 on contract in September (ish) 2012. The phone developed a fault and it was swapped by Apple in about March 2013 - i've been trying to get it network unlocked so i can sell it but am having trouble as i d...

MDL by 4: Newbie
  • 22114 Views
  • 26 replies
  • 0 thanks

No signal

Had no signal for over a week tried to resolve this many times

Spaven by 2: Seeker
  • 1262 Views
  • 5 replies
  • 0 thanks

Vodaphone signal

Why has there been no signal on the Norfolk coast this week. Every local user has been complaining - it affects calls and texts 

SPD by 1: Seeker
  • 1650 Views
  • 5 replies
  • 0 thanks

Missing Payment

I just paid my contract bill of 39.50 early and the money has come out of my bank, but it still says i have 39.50 outstanding. Also it should be 38.50 not 39.50 they added some internet protection on even though i cancelled it.Can anyone help?

KY10 - Crail, Fife

Post Title: 'First half of post code - Area' e.g. ST1 – Stoke-on-Trent1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Unable to make or answer calls indoors and on the rare occasion I do they dro...

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