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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73733 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229859 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203316 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

No service NN12

This is the second day in a row that  I have no service in my house (and the second week this has happened).  I have to walk down the road 300 yeards just to get "emergecny calls only" coverage.  Although if I had the emergency, I perhaps wouldn't be...

Resolved! Advice regarding third party phone cancellation

Hi all.  I currently have a Pay Monthly account, however the phone was purchased through carphone warehouse. I am considering getting a new phone from Vodafone. I'm not quite sure how it works with a third party phone. My monthly payments are made to...

wingco1 by 4: Newbie
  • 1301 Views
  • 4 replies
  • 0 thanks

Start up

Hi, I am using a vodafone smart 4 (vodafone 889N). Recently when I turn the phone on, it starts but then gets stuck on the android logo (small circle keeps turning) and it stays like this. Is there any way to solve this? Cheers

Ybharry by 2: Seeker
  • 1628 Views
  • 5 replies
  • 0 thanks

Buy and sell gold number

Hi can one of the team send me a price list of gold numbers please. Is it also possible to sell a gold number back to Vodafone?  Thanks 

Tom5865 by 7: Helper
  • 1417 Views
  • 2 replies
  • 0 thanks

Lost ability to manage my Sure Signal

Yesterday I added my Sure Signal back to my account afetr deactivating it. This appeared to go OK. I've now tried to log back into my account and add my wife's number. I no longer have any options to manage a Sure Signal.Under my account summary I ha...

Soofla by 10: Established
  • 596 Views
  • 1 replies
  • 0 thanks

Huawei P10 MMS Problem

Hey guys, I have a Huawei P10 which I am trying I am unable to send or recieve MMS on. I spoke with Tech Support who told me the device was fault and I should go back and get it swapped (which I have done). I am still unable to send MMS from the new ...

Anonymous by Not applicable
  • 5033 Views
  • 9 replies
  • 0 thanks

Buzzing sound when launching camera in Vodafone platinum 7

When I open the camera (I've got the Vodafone smart platinum 7) it starts making a buzzing sound 1/3 times for a few seconds . it didn't have that problem in the past and it has got me pretty frustrated. Any help?

Geopan22 by 1: Seeker
  • 986 Views
  • 3 replies
  • 0 thanks

Resolved! Broadband info on My Vodafone

Hi, my broadband went live yesterday, but in the My Vodafone section of the website there is still only info about my mobile. Should I be able to see information and settings about my broadband connection? Thanks

Vodafone Smart Ultra 6 marshmallow issues.

Hi All,I seem to have issues with the recent upgrade of the Ultra 6 like many others here. I have done a reset of the phone, cleared the cache. Some of the issues I'm having may be down to lack of knowledge and hopefully someone can help. 1. l2tp vpn...

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