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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73747 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229862 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203326 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Leaving Vodafone - keep me right...

Hi guys, I currently have 43 days left to run on my agreement with Vodafone. I'd vowed every time I had an issue with Vodafone that I'd leave at the end of my current agreement and that time is almost upon us.  So I call up Vodafone today to get a PA...

donnyguy by 16: Advanced member
  • 5621 Views
  • 5 replies
  • 0 thanks

FEC error - acceptable number?

Router rebooted. PPP session uptime   15 minutes Error counterIndicator nameDownstreamUpstream FEC Corrections55643322CRC Error040Statistics  Transmitted FramesReceived Frames Frame Counter3551436439 Ping times aren't ideal.1  [snip]  1.363 ms  1.093...

paulhar by 3: Seeker
  • 4454 Views
  • 1 replies
  • 0 thanks

Contract

Hi. Getting a bit frustrated here so thought I'd ping out a message and see what came back. Essentially I've cocked up and taken out/renewed a 24 month contract and then shortly after been awarded a visa to emigrate to South Africa. Doh!Vodafone are ...

hn3191 by 1: Seeker
  • 4168 Views
  • 2 replies
  • 0 thanks

Vodafone Wallet

I have the vodafone wallet app and was supposed to revieve a 5 pound cashback. It notified me that I did recieve it but I dont know how to use that cashback. Its not showing up anywhere on the app. Any help would be appreciated. 

MOH49 by 2: Seeker
  • 3550 Views
  • 4 replies
  • 0 thanks

Totally Frustrating - Smart Ultra 6

My initial Smart Ultra 6 went in for repair but could not be fixed so a used replacement was offered.Following the recent update to Marshmallow the phone has become almost useless. Firstly, the Home button froze causing all the apps to remain open bu...

uk3g by 4: Newbie
  • 4586 Views
  • 7 replies
  • 1 thanks

CALL PLUS

On the s7 edge does any body make use ofCALL PLUS ENRICHED CALLINGIt's in the phone settings right at the bottomI've got it switched on but not really sure what it's for !?I don't think it's for normal SMS as I thinkRich communications takes care of ...

SKYMAN513 by 13: Advanced Member
  • 3739 Views
  • 3 replies
  • 0 thanks

Unlocking phone

Hello. Is it possible to decouple the phone from vodafone UK. to use in Russia any SIM card!!! Help me please. Communication with the previous owner not have. What I should do.   ##~## IMEI: ##~##

Sure Signal not working

I have Sure Signal connected through a ZyXEL router to my fibre Boradband. Despite hours on the phone and on line Chat to Vodafone and assitance from my ISP I cannot get the device to connect. It attempts (white flashing light ) but then fails. ZyXEL...

DT47 by 2: Seeker
  • 4461 Views
  • 5 replies
  • 0 thanks

GU30 - Liphook, Hampshire

 Please can you advise if there is an issue with the network in GU30 - my phone is currently displaying emergency calls only. I have attempted to update my network connection, but received the message "Network Unavailable". I can see from your networ...

Curly79 by 2: Seeker
  • 4379 Views
  • 1 replies
  • 0 thanks

Negative credit score from vodafone on my rating

Hi, Today i setup an account with a different credit score website to one i usually use and i have seen a negative score from Vodafone for late arrears. The only memory i have of this is when i went through a stage of receiving letters from yourselve...

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