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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73779 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229871 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203347 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Think I have been mislead or lied to....

I signed up to a sim only deal the other day on a 12 month contract. I got an extra 2gb of data thrown in for free. I was told by the staff member the extra 2gb was for the 12 month term of the contract. (I have the email transcript as proof). I went...

aj2703 by 4: Newbie
  • 5435 Views
  • 4 replies
  • 0 thanks

Checking mifi data balance

I've tried signing up for my vodaphone - can't read the security code sentto the device number. Tried using the 03333044775 number - no joy. Can somebody tell me how to check my reming data balane orpoint me in the right direction. Thanks Paul H. 

paulha by 1: Seeker
  • 14418 Views
  • 2 replies
  • 0 thanks

WD7 – Radlett

Radlett only gets 2G in most of the village (inside or outside) even though the coverage checker advises 3G/4G 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? - All over Radlett. Around the stati...

Why has vodafone disabled so many features in Wifi calling?

Anyone got any idea why Vodafone decided to take a useful phone feature and make it useless. I am having a problems with wifi calling on my s7 edge.The reception is flaky in my house. Good enough for the phone to see the network but not good enough t...

Vodafone Advantage..

If I get a sim only deal through Carphone with say a headset free chucked in. Can I still get the Advantage discount?.

aj2703 by 4: Newbie
  • 5803 Views
  • 3 replies
  • 0 thanks

Login failure problem with my account

Help!!! I am going round the twist trying to resolve this problem. I can't seem to be able to login to my account online and have been unable to since before Christmas! I have lost count of the number of times I have phoned Vodafone or used the onlin...

GB6571 by 2: Seeker
  • 10059 Views
  • 6 replies
  • 0 thanks

VAT Receipt Required

Hi, I've been trying to obtain a VAT receipt for a top-up which was purchased online on 24th January, but so far all attempts at obtaining this have failed despite being promised by numerous people at Vodafone that it was in the post. Can you confirm...

Unlocking

Hi, I recently got a new phone. I have kept my number, put my original SIM into my new phone and had all my contacts etc transferred over . My daughter is going to have my old phone and I need to get it unlocked. On the Vodafone unlocking form it ask...

Sure Signal Re-Sync

Could you possibly re-sync 42151409101 and 42150940627 as we are having having some problems after changing sims - we have reset the units at this end and have also tried de and re-registering the units, so thought this would be worth a try. Could yo...

bacott by 3: Seeker
  • 5123 Views
  • 5 replies
  • 0 thanks

Lost credit and rude customer service advisor

Absolutely fuming ! Having lost money before on my mothers mobile phone through the so called inactivity loop hole ! I changed the number, topped up with £10 credit ! I had to phone Vodafone immediately as without authorisation I was enrolled onto a ...

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