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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73774 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229871 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203343 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

SK9 Wilmslow Signal issues

ost Title: 'First half of post code - Area' e.g. ST1 – Stoke-on-Trent 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Happens over whole road 2) What is the full postcode (e.g. ST1 1AA) of where ...

G2 - Glasgow (City Centre)

4G data connections slow, then stop working all together. 1) Does the issue happen in just one location?  4G is intermittent around this post code. Currently has dropped to 3G only2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs?...

middrich by 2: Seeker
  • 6380 Views
  • 4 replies
  • 0 thanks

Missing data after backup restore

Hi, I am having an issue with my Xperia not having all of its data restored from backup using the XPeria Companion. In May 2016 I got a Sony Xperia Z5 Premium, and set it up by using the XPeria Transfer to move over all of my data from my old phone (...

Sony Xperia Z5 Software Update

Hi, Any news on when Vodafone will push this update out to Xperia Z5:32.3.A.0.378I have had Bluetooth issues with Nougat 32.3.A.0.376.

Slamdog by 4: Newbie
  • 4764 Views
  • 1 replies
  • 0 thanks

BT Wifi - Iphone 6s - Register ?

I have a Iphone 6s on a pay monthly account and I have realised I am entitled to access BT Wifi , I cannot for the life of me find where to register to activate this on my account . Can anyone tell me where I would find the option to register for , I...

mum3kidz by 4: Newbie
  • 5935 Views
  • 8 replies
  • 0 thanks

What has happened to 'Opera Mini'?

I'm new to the forum (and not very tech savvy) but I've been a vodafone customer for about 13 years. I'm not into swanky android phones, but my phone (nothing flashy at all, just a 'Vodafone chat 655') is good enough for my needs (calls, texts and oc...

My Mail,

Have got the app My Mail and want to add my Plusnet address to it, I go to 'Other Mail' put in my email address and the correct password , press sign in, and it just keeps going round saying 'Something wrong' trying to conect' then it ends 'Unable to...

Contract End

Hi All, My contract ends with VF on 12th April 2017 and I want to move to O2 (much better signal). I understood that I should give 30 day notice to cancel. But after using the 'live' chat feature this is not so. Apparently I can just get in touch wit...

Paffman by 7: Helper
  • 6517 Views
  • 7 replies
  • 0 thanks

No service again

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? About four miles to get signal again2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the eF...

Resolved! Vodafone Protect has locked my device for no apparent reason!

Hi, last night Vodafone Protect locked my phone - I managed to log in via GMail and get a reset pin. However this morning it again locked the device - not sure why!  its a Sony Xperia.  I tried to do what i did last night but it wont let me!  I tried...

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