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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74263 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229945 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204344 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

v3 suresignal not working

I have just received out third V3 Suresignal. The first didn't work and Excalibur who handle our account on behalf of Vodafone, sent a replacement last week. We plugged it in, it didnt work. Got a call from Excalibur saying the unit was found to be f...

Sure Signal Exploded

Hi There, I returned from Holiday yesterday to find that my trip switch had been triggered.  After turning it back on the Vodafone Sure Signal would not restart.  I have unplugged it and there is a rattle inside and the casing appears to have been bl...

Unable to get refund for cancelled order

Hi, I cancelled online order and I was assured that the refund will arrive in 10 working days. I haven't received any refund after 3 weeks. 1. I contacted online chat help asking about refund. They said order is cancelled, but to refund I must call 1...

ezaquarii by 2: Seeker
  • 12851 Views
  • 12 replies
  • 0 thanks

Suresignal not working

Hi My Suresignal "BSR Femto Vodafone UK" is not workingLight one is steadyLight two flashesLight three is offLight four is off SpeedtestPing 48msDownload 6.19MbpsUpload 0.71Mbps serial  21231972130IP 86.138.117.76 C:\Users\*******>tracert 212.183.133...

MiFi Data Usage Streaming

I have been streaming Olympic coverage through BBC iPlayer in standard definition and the usage is massive - I used 7GB over 1 day and 2GB the previous day. I have double checked we are not watching in HD which I know eats Data. This eveing we watche...

Computer only occassionally recognizing micro SD card in Smart 6 Ultra

HIjust so you know all the details:Smart 6 Ultra has Samsung 64GB SDHC card in it which is a reliable brandIm running Windows 7 Home editionI am using a USB Data cable to connect the smart 6 to the computerI do have the latest USB and phone drivers i...

Stuart01 by 3: Seeker
  • 10714 Views
  • 6 replies
  • 0 thanks

Digitizer Fault vs Water Damage?!

Hi, I have a 10-month-old Vodafone Smart Ultra 6 phone with a 2-year warranty. A 1cm thick strip down the left side of the phone became unresponsive, which I think may be due to a digitizer fault. Vodaphone are saying that the phone has water damage ...

Vodafone messaging app

Sometimes when I send a text message in the vodsfone messaging app it with show up with a ref circle with a white number one inside it. What does that signify?

ruxton28 by 3: Seeker
  • 11925 Views
  • 9 replies
  • 0 thanks
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