Archive

This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.

cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74035 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229906 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

NSC.JPG
VodafoneUK by Administrator
  • 204000 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal not connecting

Hi.  I have a Sure Signal that I have tried to reboot, unplug, replug, turn the phones off and on again and it's still not picking up. I've used this forum before to get the unit reset from your end - is that still the case? If so, the serial number ...

clivos79 by 4: Newbie
  • 12940 Views
  • 5 replies
  • 0 thanks

Mobile wifi r207 keeps switching off

Just purchased the Vodafone Mobile Wi-Fi R207, set it up as directed and plugged it into the mains. Everytime I turn it on it then turns itself off again after a minute or so. Is this a known problem? Does it need time to charge the battery even if i...

Stibbs by 2: Seeker
  • 17363 Views
  • 1 replies
  • 0 thanks

Sure Signal V3 not working for recently migrated T mobile number

Hi ... We have two Vodaphone PAYG numbers in the house for me and my partner. Both numbers are successfully registered as users on the Suresignal V3. My phone is an iPhone 4s and I get full signal as expected and I see the correct LED icons light on ...

sending text

I have an iphone 4, i have a £20 big bundle and have unlimited texts. however it is not letting me send texts,its letting me call and use my internet and i am recieving texts just not being able to send them?

Resolved! Sure Signal disappeared from account

My sure signal is working however it has disappeared from my account and I cannot manage my numbers.

Luvlyliz by 3: Seeker
  • 22126 Views
  • 10 replies
  • 0 thanks

Resolved! Vodafone smart Ultra 6 won't turn on

Can't seem to switch my phone on this morning   I've since had it charging for a few hours in case the batttery was flat but its made no difference (also tried with the charging lead in and out of the phone - again no difference).    If I ring up th...

RobFJ by 3: Seeker
  • 14373 Views
  • 4 replies
  • 0 thanks

M2M GPRS Modem. Decode an SMS from Vodafone

I am using a GPRS modem with a Vodafone PAYG Sim.   Due to some changes in Vodafones security, when I want to log into my account online, vodafone send a sms to my modem with a pass code.   Does anyone know how to read the pass code as it's sent as a...

rich5563 by 2: Seeker
  • 9512 Views
  • 3 replies
  • 0 thanks

Order tracking for PAYG

Hey guys, I ordered a PAYG SIM last week but havent heard anything yet.. I went to the tracking your order page, but it only supports 16 digit ordder numbers and the one I have is 11 digits. Is there anyway to track a PAYG SIM order and see what happ...

Resolved! Why can't I add users to my SURE signal?

I've had a SURE signal for years now, it's working fine for my number and my son's. Now I want to add my daughter's number to it, but when I login and go to Manage SURE signal I can't see any option to "add user" like there used to be. It's a corpora...

shollan by 3: Seeker
  • 12339 Views
  • 4 replies
  • 0 thanks

Wifi Calling Menus

I have had wifi calling enabled on my account but my Vodafone sim card is hiding the toggle to activate it on my handset. If i put an EE sim card in the handset the menu option is there, a vodafone sim card and it is not..... How do i get this fixed....

paulg00 by 2: Seeker
  • 14272 Views
  • 12 replies
  • 0 thanks
Labels
Top Thanked this week