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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73721 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229858 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203310 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Apple find virus in App Store

http://news.sky.com/story/1556178/rotten-apple-ios-app-store-hit-by-malware

kids by Community Champion (Retired)
  • 11399 Views
  • 3 replies
  • 0 thanks

Resolved! Moving the Sure Signal away from the router

As I've begun to use my phone more and more in the house I've come to the conclusion that unless I'm in the same room as the Sure Signal (and don't move from it) then I can't rely on the connection. Currently my Sure Signal is near to my router, on t...

andyg1 by 4: Newbie
  • 20013 Views
  • 8 replies
  • 0 thanks

VSS V2-V disconnections

My Sure Signal had been working fine for some months but the last 2 days it keeps dropping out and I get 2  or 1 flashing lights followed by either no lights or sometimes, a working connection. I've tried resetting the VSS and router a number of time...

ARWC28 by 4: Newbie
  • 18639 Views
  • 5 replies
  • 0 thanks

No 3G

I have updated my phone to ios9.0 and everything is working apart from 3G it keeps saying no internet even tho I have still got plenty of data left on my bundle, I have tried rebooting an not working

Bibbaxxx by 3: Seeker
  • 11008 Views
  • 1 replies
  • 0 thanks

Fingerprint pass but not a passcode

I have recently upgraded to iphone 6 transferred all files etc from iphone 5 through itunes all Ok. During the setup I selected fingerprint entry not a passcode still all well for a week. Today  Itunes indicated the ios9 upgrade so backed everything ...

fpvbob by 2: Seeker
  • 13504 Views
  • 8 replies
  • 0 thanks

Issues with my sim/portable router

My Vodafone sim doesn't work in my portable router (TP-LINK M5250) but my previous sim (EE) did work on it so I know the router is good. Although the sim works on my phone with internet.Both sims were 4G and I got 50GB data with most of it going to w...

AC442 by 2: Seeker
  • 10742 Views
  • 0 replies
  • 0 thanks

Sure Signal version 1 does it need firmware update?

Sure Signal stopped working about a week ago and have reset it and followed instructions for trouble shooting. It has been mentioned that the firmware update has not been pushed to all users and maybe that is the issue. Here are all the details asked...

Resolved! Contract

Can someone take a contract out under their own name as soon as they turn 18?

Fels97 by 1: Seeker
  • 11355 Views
  • 4 replies
  • 0 thanks

Sure Signal incoming not working

Hello. Sure Signal works for outgoing calls but not for incoming calls or texts. Please help Vodafone support, thanks

leohanna by 2: Seeker
  • 17866 Views
  • 8 replies
  • 0 thanks
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