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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73767 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229869 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203339 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Deregister Sure Singal Device

Hi,I need to deregister my Sure Signal device but I no longer have access to the vodafone account to do this. My old login details no longer work, so I'm unsure how to do this. Any help would be grateful.BJ

bj2468 by 2: Seeker
  • 17861 Views
  • 1 replies
  • 0 thanks

SureSignal No-Longer Working: SIM Card Change

Hi Guys, I've recently changed my SIM-Card and notice SureSignal is no longer working. From reading the forums, I believe you need to reset my unit. The unit's serial number is 42142819889 I posted a similar request in the correct thread a few days a...

Sure Signal

I have been trying to sort out my sure signal for the past 4 weeks. Just moved house to better signal area, so I dont need ss anymore. Trying to to deregister it to pass on to a friend. Not coming up on my vodaphone, and after visiting store in Cardi...

Nick1958 by 2: Seeker
  • 17342 Views
  • 1 replies
  • 0 thanks

Galaxy S4 Android Lollipop Problems

Hi - There have been posts saying that a factory re-set fixes the lollipop upgeade problems with the S4, but that has not worked for me.The phone shuts off and tries to restart continuously. There does not seem to be a definitive fix out there on any...

98mal by 3: Seeker
  • 14935 Views
  • 5 replies
  • 0 thanks

Resolved! Amazon Appstore

Amazon Appstore has stopped working on my Leap. Also I can't see any Android apps if I go through the Amazon web page.   Anyone know what's happening?

raymartin52 by 13: Advanced Member
  • 14036 Views
  • 3 replies
  • 0 thanks

I Phone 5S and Sure Signal 3

My sure signal 3 shows the solid red and two silver lights to say it is connected to Vodaphone and ready to use, however the I phone 5s does not pick up the 3g signal. I have tried removing the SIM - help !

SIM activation

Hi all,I hope somebody can shed some light on my SIM issue... I am trying to activate it by entering the details online, the firm asks me for the 16 digit code even though the SIM card only actually carries a 15 digit code. Due to that the form won't...

Resolved! Cannot connect to internet when in Europe

I have a Eurotraveller plan but cannot connect to the internet with my iphone6 while I am in Europe (Italy for example). I have enabled roaming and deselected 4G but still cannot use any 3G internet. I have been chatting to you online support for hou...

Unhappy with my phone...what can I do?

I am just beyond a year into my contract (1year to go)...but, I am so unhappy with my phone! I upgraded from an iphone4 to a 5c and it has been completely mis-sold to me. My storage is horrendous. I can only hold 50 photos at a time and hardly any so...

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