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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73719 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229858 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203310 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Deregistering a Sure Signal

Hi. My husband had a Vodafone account but is now on EE.He registered the Vodafone Sure Signal, but has now lost the active Vodafone account (so he cannot login to deregister the device).I need to re-register the Sure Signal for me, as I have the Voda...

Resolved! help to unlock iPhone

Good day guys. I live in Russia and i was bought iPhone 5 in United Kingdom last week. iPhone is locked on Vodafone and i can't switch on it. How i can to unlock it? Sorry for my bad English..

Sure Signal 3 Stopped Working

Sure Signal 3 has suddenly stopped working. Red Power light is flashing and Service light is Orange. Have tried resetting the Sure Signal 3 and the Router (Netgear 7200) but no change. All other Broadband services are working normally and there have ...

gketley by 2: Seeker
  • 21320 Views
  • 3 replies
  • 0 thanks

Registering Sure Signal

Is there an alternative way to register my recently delivered sure signal, e.g. over the phone?  I am having problems logging into Vodafone My account for several days.  

Iphone 6 upgrade problems

Hi, i recently upgraded to iphone 6, but when I try to access internet while on call, it gives me this message "mobile data connections are not available during this call"Pls advice if this is iphone 6 problem or vodafone related. And any easy fix th...

Samsung Genio Slide - Phone Lock Code

My daughter has forgotten the phone lock code for her Samsung Genio Slide. Can you advise how this can be reset?

nibbles97 by Not applicable
  • 23384 Views
  • 8 replies
  • 0 thanks

Resolved! I cannot send mms

I have the Samsung galaxy S4. I have never ever had any issues with MMS before, it has only been since my phone was restricted when I paid my bill late. When I paid my bill and my services were reactivated, it was only then that I found I could no lo...

Resolved! sd card not reading

hi my htc one sv has been back to the vodafone repair shop for the third time and all seems fine with it apart from my sd card isnt been read. i cant see any of my photos or music etc. do you think its a sd card problem,as it has been taken in and ou...

Resolved! Sure Signal - 'Call Failed' error when making Outbound Calls

Hi there I have had my VSS since last summer with no problems even when I changed ISP to BT in December. But in the last week or 10 days I cannot make outgoing calls from any of the registered phones whilst connected to VSS. The phones can make and r...

screen protector

Has anyone purchased a screen protector for there s6 edge?I purchased an invisible shield one but messed up the application and ended up having to throw it away. It cost £20and I have seen many others for cheaper prices so before I fork out another £...

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