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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73774 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229871 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203343 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Waiting for comfirmation

Pre ordered s6 edge 2 weeks ago and it's not with courier yet? Anyone order later than this and expecting theirs tomorrow?

1chops by 2: Seeker
  • 12865 Views
  • 4 replies
  • 0 thanks

Stubborn MMITEST app making phone unusable

First, I am hugely disappointed in the online vodafone customer service. Half an hour of broken english and me repeating myself over and over again just to be told to phone tech support.    Anyhoo.... I have a Vodafone smart 4 mini but for several we...

Resolved! New phone but how do I connect to the network??

I have my new z3 compact charged up but I have tried connecting to Vodafone but it won't let me. I have tried a different network and then picking vodafone but nothing is working? Any ideas please??

73mand by 4: Newbie
  • 19274 Views
  • 3 replies
  • 0 thanks

setting up SD card storage

Hi new smart4 turbo phone and just inserted a new 32 GB micro SD card..still saying memory on device full...plus when trying to download my Spotify library its saying syncing stopped due to insufficient space...why won't the SD card work??? Can anyon...

aslan777 by 2: Seeker
  • 33329 Views
  • 3 replies
  • 0 thanks

Complaint

I bought an Apple I phone 5c for my daughter's Christmas. 4 months later the phone still has no service. I have been continually on the phone over the past 4 months to the technical team and with no success.  I have been very patient and  all I wante...

Kairam by 2: Seeker
  • 14047 Views
  • 1 replies
  • 0 thanks

phone stolen. Is it blocked

My name is Ambrose Kwabena Amenshiah. My Ipad Air has been stolen in Ghana. I want Vodafon UK to block it for me, so that the thief cannot use it. My post code is BD71QT, Bradford. the first line of address is Laisteridege Lane. I do not have the rec...

akamensh by 2: Seeker
  • 13491 Views
  • 4 replies
  • 0 thanks

Samsung board changes

Hi everyone   Just a quick note to say that we have made a couple of changes to the Samsung boards on the Vodafone community.   With the release of the Galaxy S6 just around the corner, we have created a brand new board. Here you can discuss everythi...

Ellis_VF by Community Manager (Retired)
  • 11886 Views
  • 0 replies
  • 0 thanks

de registering my sure signal

I have a sure signal that needs to be deregistered. it is a model 9361 Home Cell V2-V and the part number is 3JR0911ABBA, serial number 40120944901. i no longer have a vodaphone account so can not access the system to do it myself. can you please hel...

My old iPhone 5 contract

Hello I need a receipt for my miss placed iPhone which I had a contract with you in 2012I can't remember telephone or account number but I have found an old dispatch note and have the original box with the emmi number can you help me?

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