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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74270 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229946 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204345 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Knowing whether a sure signal has been used or not

Is there a way to check logs or usage reports to see whether a sure signal has carried any calls in a given period, or if it has only been connected and not used to make any calls?

No 4G on new PAYG Mobile Broadband SIM

Hello, Went into a store yesterday, bought a £10 PAYG Data SIM card with 1GB Data. Was told it was 4G. Came home connected it all up but can only get a 3G connection. I can see the 4G Network but it fails to connect each time I try. In a good coverag...

Can I use 2 Sure signals in one location

HI, I wondered if I could use 2 Sure signals in one location. Unfortunately I live in an old house and one unit works nicely in the main area but my office is up some stairs and even though it is closer than other rooms, there is no signal. So I was ...

Google Nexus 5 Android 5.1 update

I got a message saying it looks like I changed my SIM or upgraded my phone not long after applying the Android 5.1 update to my nexus 5. It said auto setup was not available on my device and I would need to enter settings manually. This lead me to th...

d4rkcell by 2: Seeker
  • 18540 Views
  • 2 replies
  • 0 thanks

help unlocking iphone 5

Hi folks,My dad has given me his old iphone 5. He had this through a small business contract along with 3 other phones. They have left vodafone to another network. Ive tried to unlock the phone using the online form but the iemi number does not match...

daleso by 2: Seeker
  • 13421 Views
  • 2 replies
  • 0 thanks

Dongle screen not updating with new monthly allowance

Hi My online account shows 0.2GB used so far as the new allowance for the month was reset on 5 April. However, on my dongle's screen it is still accumulating on last month's allowance - it hasn't been reset for the new month and it is currently sayin...

itisjim by 2: Seeker
  • 14371 Views
  • 2 replies
  • 0 thanks

lollipop upgrade s4

Why since ive upgraded to lollipop on my s4 does the touchwiz crash and my internet apps go blank and crash. How do i fix this as im getting mightly annoyed

kidsnova by 3: Seeker
  • 12602 Views
  • 4 replies
  • 0 thanks

suresignal

Please reset my sure signal sn21223477700Thanks

My s5 is also not working right after Lollypop!

I have performed a complete factory wipe and cache clear before being asked to do that.My issues.Battery life, you can pretty much watch the battery percentage dropping down while the phone is in use, the only way I have found around that is to enabl...

Resolved! Lost phone

I've lost my phone and it is deadIs there any way to track it and find the location of it

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