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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74091 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229923 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204031 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

DIY fix for sure signal after four days down

So 4 days ago my mobile signal dropped at home, a sure sign that the sure signal box was in need of a manual reset. This time however, the only light working was the continuous red power button. I called the helpline and was told that this meant it w...

unsure by 3: Seeker
  • 18685 Views
  • 0 replies
  • 0 thanks

Sure Signal has stopped working

Hi, I have a version 1 suresignal and today it has stopped working.  I have had this over 4 years now.  I have done all the factory resets and so on.  I just checked in my account and it appeared not to know i had a suresignal, so i filled out the "r...

simonp54 by 2: Seeker
  • 20486 Views
  • 10 replies
  • 0 thanks

port old number

I few times try port my old number form giffgaff to Vodafone and always the same "error sorry your number entered is PAYGYou can transfer number when you Pay monthly " but I Pay monthly someone could me tell my wy? Wiat I should do?

AVALOON by 2: Seeker
  • 10930 Views
  • 1 replies
  • 0 thanks

htc one m7

My htc one battery will not last more than 8 hrs even when I got it on airplane mode and everything shut down... been this bad from the start but now its getting worse and worse .. only way I can get 8 hrs is with airplane mode cant be right

djdomo by 2: Seeker
  • 25945 Views
  • 1 replies
  • 0 thanks

Vodafone Smart 4 Max

I'm interested in adding the Smart 4 Max to my collection of Android devices, however I went into the Vodafone store on Saturday (I'm not divulging which store) and said "I'd like to see the Vodafone Smart 4 Max please".  The response I got was; "The...

Vodafone Smart 4 Max.jpg
adch1nn by 9: Established
  • 13452 Views
  • 2 replies
  • 0 thanks

Resolved! Sony xperia z2 lollipop updated

Hi just wondering if there is any news on the lollipop android update as to when we might be getting it?

Resolved! House Move

Hi, I have a colleague who is moving house shortly and she wants to know what she will need to do with her sure signal box to get it working in her new house - does she need to de-register and re-register or just register the box at her new address? ...

sarah_bw by 1: Seeker
  • 20460 Views
  • 1 replies
  • 0 thanks
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