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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73777 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229871 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203343 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

How to get my VAT receipt?

Hi, I have recently topped up my Vodafone dongie and I want to get the VAT receipt for that order. Thanks, Walton

Nexus 6 Lolliop 5.1 Update - data / Picture Message Settings

Hi, I receieved the update to 5.1 on Monday and after installation I receieved the following text message from Vodafone: It looks like you’ve swapped your SIM or updated your device. To continue using data and sending picture messages, you need to up...

Port Blocking on PAYG

What in and outbound port blocking is applied to PAYG 3G Dongles? I'm using APN:smart in case that makes any difference. Does switching to a monthly contract change the port blocking options? Andrew

arjarj by 4: Newbie
  • 15376 Views
  • 4 replies
  • 0 thanks

All connections drop

I am on a 4g contract. My galaxy s4 is set to auto connect to all, 2g, 3g and 4g. Occasionally the phone will no longer make calls, sand texts and have no Internet connection, this happens at random and is not linked to geographic location or poor si...

iphone not working abroad - emergency

I am in an emergency situationI am currently in Ibiza and as a matter or urgency I need my phone to work.I registerd fo Euro Traveller and lifted all bars onlne, however my IPhone 4 is not picking up network in IbizaI have tried calling and people ha...

AshleyP by 2: Seeker
  • 34258 Views
  • 35 replies
  • 0 thanks

Sure signal

Hi,I have tried to set up my sure signal (V1) but i am experiencing major difficulties. All I get is the power light flashing. I have tried to complete a reset but its been 4 days now. Vodafone customer service said they can do nothing and to speak t...

garym0_0 by 2: Seeker
  • 19090 Views
  • 5 replies
  • 0 thanks

Managing users

I have a registered and working sure signal but I am unable to locate the managing users part on the website. Please could you advise. (Ps- I am working from an I-pad)

Resolved! htc desire 310

How do I obtain a nuc code I brought this phone while visiting family in England have returned home and needed a nuc code but when ever I look for a way to get it I am never directed there I would like this resolved quickly as I need to be able to us...

kazmadan by 1: Seeker
  • 26274 Views
  • 2 replies
  • 0 thanks

Sure Signal 3 not working for 10 days

My SS stopped working about 10 days ago. So I have the light 1 solid and light 2 slowly flashing on and off. Every couple of minutes the lights 3 and 4 come on orange with light 1 flashing.It has always neede regular disconnects and resets to reconne...

VicD by 2: Seeker
  • 18653 Views
  • 1 replies
  • 0 thanks

Resolved! T9 keyboard for thumb texting on Sony xperia Z3 compact

Anyone know if the Sony xperia z3 compact has a t9 keyboard as standard that allows fast texting using your thumb rather than a Qwerty keyboard? If not, can you download one? thanks

Fraziel by 2: Seeker
  • 13263 Views
  • 4 replies
  • 0 thanks
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