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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74133 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229927 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204041 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

dropped my iphone 5s down the toilet

I dropped my iphone 5s down the toilet, is there any hope for it? It is currently drying out in a bag of rice so will leave it for as long as possible. Stupidly haven't got round to insuring it as i haven't had it very long so if it doesn't work is t...

Resolved! Sim Card Does Not Seem To Fit

Hi    I am trying to insert the new sim card supplied with my new A5 in the sim card tray but with no sucess, to me the sim card looks to big to fit in to the sim tray.   Has vodafone supplied the wrong sized sim? and will my local vodafone store be ...

foda by 2: Seeker
  • 36010 Views
  • 4 replies
  • 0 thanks

Mobile Data not working - APN issue

Hi,I'm trying to fix my Samsung Galaxy S4 after I made the silly mistakes of resetting my APN settings to default. (The reason I did this is because I was trying to fix an issue I have with receiving MMS messages).Right now when I see the APN setting...

vingdom by 1: Seeker
  • 16655 Views
  • 9 replies
  • 0 thanks

Mobile wifi R208

Recently bought mobile wifi R207 for my iphone and laptop, but it won't connect or open apps even though it is connected and has signal ?

Lisaann by 1: Seeker
  • 15071 Views
  • 1 replies
  • 0 thanks

Deregister sure signal

I am no longer with vodafone, i left about 3 years ago. I need to deactivate my sure signal as i would like to pass this onto a friend who is with vodafone. Any ideas to what i should do next?Thanks

Vonnie06 by 2: Seeker
  • 19439 Views
  • 0 replies
  • 0 thanks

Resolved! Sim card

Hi by mistake I bought the wrong SIM card for my iPhone 5c I needed a nano sim instead, and I was wondering if I could get an exchange for what I bought it's a £20 top up freebie.

MMS Settings

What are the mms settings for a oneplus one phone ?

Samsung Galaxy Note 3 and lollipop update

Before the lollipop update the battery on my note 3 would last for a couple of days with GPS and WiFi turned on but since the update if I have either turned on the battrey will last about 3 hours. Why and what is going on?

rickt1 by 4: Newbie
  • 12719 Views
  • 3 replies
  • 0 thanks

My Vodafone App

Hi, I've been round the houses with this, The App is stuck in a loop of asking me to switch of wifi, enable cellular data in order to find me. This fails. I upgraded in November and was told that as I had unlimited Data, Voice and SMS for 3 months I ...

biker-x by 2: Seeker
  • 23191 Views
  • 20 replies
  • 0 thanks

Resolved! unlocking of phone not worked

Hi, I have a Samsung s5 that was locked to Vodafone, I went into the Vodafone store with it and they gave me an nuc code, I typed it into the phone with my O2 sim in the phone, a message appeared saying it was successful but it has now been a week an...

mattquinn by 2: Seeker
  • 16398 Views
  • 10 replies
  • 0 thanks
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