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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
My router has a wi-fi button but doesn't seem to do anything. Am I doing something wrong or is it not supposed to work?
Hi all, Looking to switch over to Vodafone, but would like to avoid reconfiguring my home network entirely, so I have a bunch of random questions that would help me figure this out before I switch.. Is there a "modem-only mode" on the router, if so w...
Experiencing awful speeds in East London with Vodafone Broadband. Signed up recently for 76Mbs service with Vodafone. Left BT, who consistently hit the advertised speed. Vodafone Broadband was fine for the first few months but over the last month w...
Every night about 9pm to 12pm have too high ping. I'm on cable not Wifi. Is it time to change provider? I have reported this issue to support, but nothing has changed.
Hi folks,Just tried to set up a couple of "denied" MACs for the main wifi connection. To stop the kids getting on.When I've tested it, they can still access the internet on their devices.Is there anything I'm missing?I have put the MAC addresses into...
Did anyone else have a home broadband outage from about 10pm 1st April to 3:30am 2nd April? Vodafone are telling me they can see no sign of the outage and that I'm the only one that has complained. My router's event log shows "PPPoE PADI sent" events...
Has anyone actually gone to ombudsman over poor peak time speeds ?Are they able to help or do they say there is nothing they can do on this actual matter ?
Hi, I m desperately trying to set my connection to use the 5ghz frequency. In the Vodafone website there is written that I should find this oprtion in Advanced> Advanced Wi-fi, but when I connect to my broadband via browser there is no Advanced tab w...
I have tried to make official compaint about terrible peak time speeds but the online email complaints service keeps coming back with error as I haven't entered valid vodafone mobile number. Even when I phoned they say they only deal with mobile comp...
I am at a complete loss as to where to go next with this terrible situation. We moved our Broadband service to Vodafone in January with the 38MB package. We have since never reached anywhere near this speed or the service promised. Maximum speed is 5...
