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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73779 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229871 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203347 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Just received upgrade

Can't connect to Vodafone network to make calls and receive them with new phone

Pmglbat by 1: Seeker
  • 13254 Views
  • 1 replies
  • 0 thanks

New Pay as you Go SIM

I have inserted my new SIM into my iPhone 5, and receive a 'No Service' message. How do I activate the SIM if I can't dial off the phone? Thanks in advance.

iBhoy by 2: Seeker
  • 11401 Views
  • 2 replies
  • 0 thanks

Number Porting

I have added my wife's phone to my contract.  The sales service was excellent.  They knew their product, came up with the best plan for our needs and got it sorted very quickly.  Obviously once you have the revenue your attitude changes and you becom...

Sure signal wont register

Hi! Im trying to register my sure signal, the lights are sitting at the "Ready" state, but on the website it keeps saying "Sorry – there seems to be a problem. We are working hard to fix this, please try again later." Can someone help me please. than...

chromecast doesnt stay connected to my home wifi network

I am on Vodafone mobile wifi network- I have the Vodafone mobile wifi R206 to get the internet, but my chromecast is having issues staying connected to the R206. Are there any settings or changes I can make to improve the connection with my chromecas...

Ipad Upgrade

Hi!My account says that my iPad is due for an upgrade but there are no upgrade options? I want to upgrade to the ipad air 2. Please help!!Bex

EXTRA BILL?

A month ago, 25th December, I cancelled my contract. The £297 owing is due to be taken out today, 25th Jan. However I have just received a bill for £14.34.  My Vodafone sim card has not even been in my phone since November, I have obviously not used ...

Resolved! Battery drain and SIM full message

My phone keeps draining battery very quickly even when it has been charged.  It has gone from 80% to 20% in a few hours when it was just idle and I wasn't even using it.  I also get, usually when I wake up, a message saying SIM full, delete text mess...

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llcrouch by 3: Seeker
  • 19496 Views
  • 2 replies
  • 0 thanks

Swapping handsets

Help please! I received my new Samsung S5 a few weeks back but didn't even open the postal bag until I took it into store less than 48 hours ago to have it set up. Within a few minutes of holding it I knew it was wrong for me. It's too wide for my ha...

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