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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73975 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229895 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203980 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Lollipop Update not appearing

Using Pay as You Go on S5 and have tried to update to Lollipop via both the phone itself and Kies.  However, both show the latest updates are already installed (Android 4.4.2 running).  Is the udate not available to all customers yet?

mjmrjp1 by 2: Seeker
  • 13453 Views
  • 3 replies
  • 0 thanks

Blackberry Z10 yellow triangle on screen

Hi, Just wondering i need to contact vodafone by a normal land line to try and sort my phone out, a yellow triangle has appeared on the front screen with an error bb-0015 underneath it i have been told by the shop to ring but not sure of number

Maccyboy by 2: Seeker
  • 18973 Views
  • 3 replies
  • 0 thanks

Freedom freebees

Hi ive bought a £10 freedom freebee twice now and it still hasnt been added , ive tryed callin up but all my cred has gone could youse sort it please!.

Sure Signal v1 Problem

Hi My Sure Signal v1 suddenly stopped working last weekend. I've performed as much troubleshooting as I can without success. These are the steps I've performed Full factory reset ie reset switch in for 30 secs, power off, holding down reset switchReb...

FatManc by 2: Seeker
  • 17274 Views
  • 15 replies
  • 0 thanks

Resolved! ASUS ZenFone 5 (A500KL) & Vodafone 4G compatibility

Hi, Iam planning to buy ASUS ZenFone 5 (A500KL) and want to check if this phone is supported on Vodafone 4G LTE network. As per ASUS specifications it supports following bands UMTS/WCDMAHSPA+ UL:5.76 Mbps/DL:42 MbpsDC-HSPA+ UL:5.76 Mbps/DL:42 MbpsLTE...

vamsi_j by 2: Seeker
  • 19681 Views
  • 4 replies
  • 0 thanks

Resolved! 3G not working

I have just been given a HTC desire 601 but I can't get the 3G to work. Calls, texts and my internet all work fine no problems. It does not matter what area I am in. Thanks

rrivers by 3: Seeker
  • 29972 Views
  • 7 replies
  • 0 thanks

Re: How to access mobile internet (3G)

I have had my iphone 5s with you since mid November and I cannot access the internet when not connected to wifi. I had the iphone with O2 for years and never ever had a problem connecting to the net. Whats the point of having a phone that cant connec...

dws1969 by 2: Seeker
  • 14676 Views
  • 16 replies
  • 0 thanks

Blackberry link and Blackberry Blend do not recognise Classic

 I am trying to transfer data from my old Blackberry. When I attach my Classic to my computer (running Windows 7) it shows up as a device – so the USB port/cable is functioning. The 9790 links perfectly with Link and Blend. But try as I might I can n...

Sim Activation

I added an extra phone line to my contract and received the new hand set the next day. I've now had the phone for 10 WEEKS and the SIM still hasn't been activated! I've spent most of the last two months on the phone to Vodafone, repeating myself over...

mckp by 2: Seeker
  • 28725 Views
  • 3 replies
  • 0 thanks

Sure signal ??

On the vodafone app it says im connected to a sure signal When i try to slide the bar to off it says theres been an error and im unable to turn it off ,, why is this?? I havnt purchased a sure signal box ?

Debbies by 2: Seeker
  • 14982 Views
  • 1 replies
  • 0 thanks
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