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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73639 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229846 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203278 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal Not working post move - Flashing Red and solid Orrange v3

Hi, I have just moved house a week ago, and since the move my sure signal isn't working. I am getting Flasing red light and solid orrange lights. I have a version 3 sure signal. I have been onto the voda website and changed the location to the new ad...

doubled by 2: Seeker
  • 9723 Views
  • 1 replies
  • 0 thanks

Entertainment Packs

I have activated my spotify account and when i have text the number to sort out the 6 months Netflix, its not there and I can only select Skysports, which i dont need as i have Skygo. Ay ideas?

Correct lights on but not picking up 3G signal

Good morning, I've had my VSS now for a bit over a week, sometimes it works, mostly not. Setup is as follows: Virgin Superhub 2, in modem mode, connected to a 1GB Apple Time Machine (4th Gen, not 5th). VSS plugged into TM port. Power light is red, fi...

rastraa by 2: Seeker
  • 8612 Views
  • 0 replies
  • 0 thanks

Must Read!

Ordered iphone 6 plus on 12th, was told i will get it on 19th... Didnt get it on 19th, rung them back they assured me it had left the warehouse and i will get it on saturday didnt get it on saturday rung DPD, they said they havnt even recieved the ph...

Worst Customer Service I have ever received.

I have today upgraded my contract to an iPhone 6. The tariff details sent to me via e-mail are completely incorrect. I have now spoken to 7 live chat advisors and not one of them are capable of simply ammending the tariff details. I have been told th...

bribert by 2: Seeker
  • 8431 Views
  • 2 replies
  • 1 thanks

Thread Tidy Up

Why are posts about peoples phones not being delivered being swept up in to the "you can now pre order the iphone thread?" Surely creating a new thread as a single point for people to vent fustrations is better than hiding it in an existing post that...

Slightly different iPhone 6 Delivery Question

Morning all :smileyhappy: Question for anyone thats had their delivery already. Do you get an option to change the delivery address once it's with DPD?I'm moving before my estimated delivery date and rather than face the potential rigmarole of changi...

jcombi by 2: Seeker
  • 8896 Views
  • 1 replies
  • 0 thanks

sure signal

Hi just connected sure signal to BT home hub 4 and can't get it to work. All the lights come on as normal but no connection to phones. Can you help please?

Ian100 by 1: Seeker
  • 9621 Views
  • 1 replies
  • 0 thanks

I want to de-registered my Sure Signal

Hi I have two sure signal boxes that I bought whilst I was with vodafoneI registered one box not sure if the second box was ever registeredI'm no longer with vodafone so I can't de register themSerial numbers are 40110746605 and 40110745722Thanks ale...

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