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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73834 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203963 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

COMPLAINT: Nothing we can do

I'll get straight to the point.I was one of the lucky ones that was able to pre order their new iPhone plus 128gb plus at 8:01 on the 12th.Everything went smoothly until I got a confirmation email yesterday advising the deliver to store address was w...

Resolved! Upgrading to the iPhone 6

I have an iPhone 5s and i'm a year in to a 24 months contract. Is there anyway i can upgrade to the iPhone 6 or would i literally have to pay the full 12 month remainder of my contract out?

Pre order disaster, wrong postcode, wrong phone.....

Ok, VF incompetence just keeps amazing me. Chasing up my pre order which was placed on Friday morning early via 191. I have received no order confirmation. I've been trying to sort this out all weekend. Get through to someone today to find out that t...

rosie111 by 4: Newbie
  • 11670 Views
  • 2 replies
  • 0 thanks

Re: Vodafone Order Checker

I have pre ordered the Iphone 6 on friday and nothing comes up in the tracker it even says invalid details.Why isn't coming up ?It was an upgrade and my contract as changed already.

Store pick up

Can someone else pick up my new iphone 6 from the store on my behalf if they have my authorisation and card I paid with and photo ID?

Quiet Forum for a change

I only visit this forum when I have forcibly twisted my arm and opted for yet another iPhone upgrade - I love the engineering behind the brand so not serious arm twisting.From past experience, this close to 'D Day' the forum is crammed with posts thr...

Trying to set up V3 and getting nowhere

My previous V3 sure signal just died, so was sent a brand new replacement and having a mare trying to get it to work,  My internet provider/broadband package is exactly the same, nothing has changed at all, but this unit is refusing to work. Initiall...

ayre78 by 4: Newbie
  • 10993 Views
  • 5 replies
  • 0 thanks

Most popular pre-order.

Just had a long and reasonable chat with the CS guys online and the iPhone 6 Plus 64GB in Silver has been bar far the most pre-ordered device apparently. He also said they have taken significantly more 'Plus' orders than standard 6's.He also advised ...

DBurdon by 4: Newbie
  • 12921 Views
  • 6 replies
  • 1 thanks

iPhpone 5 Not Connecting to 3G

My iPhone 5 hasn't been able to connect to 3G since yesterday morning, but it can coonect to the internet via wifi. I've followed the guides on both the Apple and Vodafone website, but to no avail. After a call to Vodafone, I was informed that it was...

eh1972 by 2: Seeker
  • 11793 Views
  • 3 replies
  • 0 thanks

Resolved! upgrade order confirmation

i placed my upgrade order for new iphone 6 plus but havent recieved confirmationcan someone please have a look into this for me thanks

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