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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74631 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 230024 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204518 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Iphone 6 upgrade

I've pre-order iPhone 6 to upgraded but why Vodafone charged me £79 upfront when I've been told on the message I can get it for free with 4G plan 53.50/month would I cancel with Vodafone and go with phone 4u because it's the same price but free upfro...

iPhone 5 Full Signal, won't make calls/ receive texts etc

I have a iphone 5, it has recently decided that it doesn't want to make calls - the calls fail and I have to put in flight mode and back again before it will work, it doesn't receive texts properly - I have had 6 this morning that have all come throu...

Resolved! Iphone 6 Upgrade - Nano Sim

 Hi,I've just upgraded (pre ordered) from SIM only Pay As You Go to a Iphone6 monthly contract. Will I get sent a Nano SIM automatically or do I have to order it separately?Many Thanks In advanceJ

Vodafonewifi

When did vodafonewifi appear if the wi-fi networks list? Has it always been there and I have never noticed it before

Order confirmation email

Hi,I upgraded two numbers on my account today around 9am to the iphone 6 plus. I have received an order confirmation for the second number i upgraded but i havent yet received one for the number i upgraded about an half an hour before.Is anyone able ...

david_rfc by 4: Newbie
  • 18855 Views
  • 23 replies
  • 0 thanks

Iphone 6 upgrade not showing

I ordered a couple of hours ago via the live chat and the guy gave me an order reference number but when I log into my account online the number is still showing as being able to be upgraded, should I place the order again and if I do will one cancel...

The_Chef by 4: Newbie
  • 12903 Views
  • 2 replies
  • 0 thanks

Help - duplicate upgrade orders

Hi, Placed an order this morning for two upgrades for numbers on my account (one for a 6 and one for a 6 Plus). The 6 upgrade appears to have progressed as I can no longer upgrade that number and the new price plan shows in my account. However - the ...

garethr by 12: Established
  • 13812 Views
  • 11 replies
  • 0 thanks

Resolved! When is delivery?

Can people update us here on what delivery date they have been told? I've heard 2-4 weeks for iphone 6. Any news on 6 Plus?

Wrong order

I pre-order iphone 6 with monthly plan cost £53 and  phone cost  £79 till the confirmation page it show me this plan when i clicked on the buy now the phone cost changed to £129 with same plan £53

sulyman by 2: Seeker
  • 11626 Views
  • 2 replies
  • 0 thanks

Sure Signal not working

Hi, my Sure Signal has not been working properly for a few weeks and is not working at all now (just the red light on).  I spoke to someone on the phone last week, who checked and said it was ok, which it was for a short time.  I've already changed t...

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