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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74495 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 230001 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204459 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Upgrading to iphone 6 and Vodafone EuroTraveller

Just want to make sure I understand this correctly... Looking to place my upgrade order to the iphone 6, 128GB, 4G, 20GB data, 24 month plan. Under the "Extras" though it says that Vodafone EuroTraveller is "free". Now does this mean it's just free t...

Samsung Glalaxy S5 mini emergency calls only

I've just got a Samsung S5 mini, it works fine but will drop the network when I move between areas. I can get the network back by switching flight mode on and off.Samsung have told me to contact the network providor as they believe its a network issu...

More expensive to buy with Vodafone!

I'd really like to know why that 4G £43.50 tariff is free with carphone and phones4u but £100 extra for the privilege of buying through Vodafone? You'd have thought it would be cheaper if anything as no commission should be paid to the retailer. I ca...

Unable to register new sure signal

Hi I order my new sure sign online and picked it up from my local Vodafone shop but when I go to add it to my online account it won't accept the serial number the device powers on fine and flashes the red light whilst the network and phone light rema...

R203-Z NOT WORKING

I just purchased the R203-Z wifi device.  It is supposed to come with credit already but it only takes me to the Vodafone page where it shows a red x as the status even though I am connected to the internet.  I xcan't seem to reach any Vodafone help ...

Importing contacts from iPhone 4 to Samsung Galaxy S3

A useful way to transfer contacts is to export them to a vcard file, which you can then upload to cloud storage or email to yourself.  When you get the new device, save the file to it, then choose Import from the Contacts menu and away you go.   It's...

hrym by 17: Community Champion
  • 16300 Views
  • 0 replies
  • 3 thanks

Problem with VMB 10.3.405 - Connect Button Greyed out Win 7 x64

Hi, I'd be very grateful for some assistance please. I have a 4G K5008-Z dongle and VMB 10.3.405 installed on a Lenovo X240. When inserting the dongle, I get a solid purple light indicating that 4G is being received, however the Connect button in VMB...

gapuruk by 2: Seeker
  • 11502 Views
  • 1 replies
  • 0 thanks

Resolved! Is the Sure Signal being updated or replaced? None in stock.

Having severe issues and none of the troubleshooting works. I'm trying to get a new one, as the phone support have agreed to this. However there are NONE to be found all around London. I tried 5 stores in the past few days and none have stock. While ...

robkniaz by 4: Newbie
  • 12736 Views
  • 7 replies
  • 1 thanks

blackberry user not receiving emails

I have a similar problem to that posted by jermainec . I have had no e-mails since last week and whilst the phone says my e-mails are 'activated' the Account management say it is unable to access. I did update software but that made no difference.A d...

suresignal relocation

I have moved my sure signal to a new location within this house.  You have asked by txt, to enter new postcaode.  The txt cannot be replied to as there are no recipients.  On line I have deleted my postcode and re-inserted it.  Still I am getting txt...

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