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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73779 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229871 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203347 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

iPhone 6 Prices

All I can say is they're a joke, after 3 years of being a customer I am done with Vodafone. I'm actually laughing at the contracts you're offering, how are they in anyway competitive?  Vodafone: There is a plan at £35.50 which would offer 300 minutes...

Resolved! Purchase iphone 6 outright

I prefer sim only contracts and just popped in to local vodafone store to order iPhone 6+ outright, to be told that isn't possible. Can someone from vodafone confirm? Being told I can only preorder on a contract

Pete1564 by 3: Seeker
  • 17080 Views
  • 5 replies
  • 0 thanks

Resolved! how to returns/cancellations work?

i want to pre order the 6+, and upgrade it on my account, but am concerned that it will be too big for every day use. if i go ahead and upgrade to it, pay the £389 handset charge, start a new 12 month contract etc, but then after a few days decide i ...

Resolved! iPhone 6 plus SIM only

I've decided to buy the new phone outright from apple and keep my current SIM only plan that I have running on my iPhone 5. Can I just take my SIM out and pop it in the new phone and I'm ready to go next week or do I need to call Vodafone to set this...

Sharknal by 2: Seeker
  • 14168 Views
  • 2 replies
  • 0 thanks

Please help - I can't use my phone at home

I've been calling and calling - sending complaints and been pushed around and around - I've been told manager will ring me and they don't - I have been told to re set my phone so many times but the problem is poor signal where I live. My neighbours w...

Heather9 by 2: Seeker
  • 11267 Views
  • 3 replies
  • 0 thanks

Resolved! Upgrade webpage not working :(

I'm tyring to upgrade my contact to pre order the iphone 6, but I get a message saying"You can't upgrade just yet You need wait until you're eliglbe to upgrade or until your current price plan ends. You will be able to upgrade this number form 06 Jul...

Jimster by 3: Seeker
  • 14478 Views
  • 1 replies
  • 0 thanks

Resolved! Upgrading sim card

Hi, I've just ordered the upgrade for an iPhone 6 and was wondering if it will come with a sim card of the correct size? I currently have a 4s which uses a micro sim and I think I'll need a nano sim for the 6? Cheers, Jack

Used iphone 5s, is it blacklisted

Hi i want to buy a iphone 5s from ebay, but i`m not sure if its blacklisted, it seems too good to be true. Can someone tell me if i give you the IMEI? And if its happens to be blacklisted can it be used atleast outside the coutry?

Resolved! Upgrading to iPhone 6 Plus

Hi there, I'm new to these forums and just wanted some quick advice.  My two year contract has run out and I'm eligible for an upgrade. I haven't upgraded before and wanted to know the process. I want to get the iPhone 6 Plus and pre-order it for the...

car mode "Hi Galaxy" not working properly in the car

Hi,I have a Galaxy S5, phone is paired to my 2010 Citroen C5, no problems with calls and the car mode starts automatically when I start the car.All good so far. The phone even responds to my "Hi Galaxy" command but the little red microphone does not ...

AndyHug by 1: Seeker
  • 14344 Views
  • 3 replies
  • 0 thanks
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