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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73778 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229871 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203347 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

HTC Legend - Retrieving contacts

After doing a hard reset on my legend I have lost all my contacts. I presumed that when I imported them from the sim onto the Legend there would still be a copy left on it, guess I was wrong. I hope that they are still there somewhere albeit hidden...

McGowan by Not applicable
  • 42107 Views
  • 8 replies
  • 0 thanks

Personal Hotspot on iPhone 5S has disappeared since I moved to Voda PAYG

When I try to activate my personal hotspot on my PAYG iPhone 5s it directs me to the iPhone support pages. Which then give me the instructions on how to enable it. BUT it was previously working before I installed the Vodafone APN settings into my pho...

millymae by 2: Seeker
  • 14377 Views
  • 1 replies
  • 0 thanks

Texts arriving late - but not all the time

Hi, I have read through the forum about late texts - but cannot find any answers that apply to me !!! I have a HTC desire and when recieving texts from a blackberry ( both on Vodafone) some texts arrive when sent - others appear late - the lateness c...

US iphone 6 In vodafone UK

Hello, I am a vodafone customer with 4G. I will be in the US this month. If I buy a contract free tmobile iphone 6 in the US from the apple store (which I understand caters to 4g bands 7 and 20) will it work as a normal 4g phone if I put a vodafone s...

TorontoSS by 4: Newbie
  • 18712 Views
  • 12 replies
  • 0 thanks

Help before I go mad

I have my iphone wanting a PUK code,and I am in Spain it says you can get one from account page that has shown oops page being tweaked be back soon for 3 days or more used overseas phone number after a recorded message that says put in phone number o...

S4 Not recieving texts from one number

Hi, I am not receiving texts from one person. We can whats each other, and call, and they get my texts but when they reply they never reach my phone. I've checked the blocked list and it's not that. Can you help?

New software update

Hi allI have just received a new software update it is still droid 4.4.3 but the software number is 6.12.161.8I guess it's just a bug fix as nothing seems to be any different!!

oldgit2 by 4: Newbie
  • 38823 Views
  • 2 replies
  • 0 thanks

Sure Signal V1 stopped working

Hi Tech Team This has stopped working all together. Just the 2 lights next to the ethernet cable contiue to flash on and off. Have reset numerous times but without success. Serial: 21227855398 Can you please help. Thanks F  

Farquart by 2: Seeker
  • 11207 Views
  • 1 replies
  • 0 thanks

Sure Signal V1

I have returned from 2 weeks holiday and my sure signal has stopped working.Serial Number 21221760891 I have reset the device as instructed in your troubleshooting information.I have re-booted my router and checked speed and connection quality which ...

TonyDAQS by 2: Seeker
  • 12072 Views
  • 6 replies
  • 0 thanks

Resolved! DPD Delivery

Hi, According to the parcel information I obtained from tracking my order, my parcel was supposed to be delivered today (Saturday). However it has not been. Is it possible to make sure it is delivered Monday morning as I go away for 2 weeks after tha...

xreyuk by 4: Newbie
  • 44053 Views
  • 10 replies
  • 0 thanks
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