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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74092 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229923 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204031 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Deregister Sure Signal Box

When I bought myself out of my vodafone contract I was told I can sell my sure signal box.I can no longer access my online account to deregister the box online.After reading other posts on this forum can you please PM me with details how to deregiste...

Roddyk by 2: Seeker
  • 11931 Views
  • 1 replies
  • 0 thanks

Resolved! Sure Signal V1 - not so sure - resync and update?

Hi, after months of wonderful uniterrupted 3G connectivity I recently accidentally disconnected my Sure Signal box from the RJ45 cable and have since been unable to receive 3G, apart from 2 periods of about 30 mins each in the last 5 weeks. This had ...

Problem with Internet traffic on iPad 3

Hello, I seem this morning to be having difficulty in using my mobile broadband connection on my iPad 3.  The 3G connection comes up, and I can load www.vodafone.co.uk, but that's it - I cannot load any other site, or access any other Internet servic...

drysdalk by 3: Seeker
  • 11494 Views
  • 4 replies
  • 0 thanks

iPhone 6 & no NFC (Apple Pay)

Hi,I've noticed that on the iphone comparison page on the vodafone site, all referenced to NFC (Apple Pay) has been removed. This suggests that Vodafone is blocking NFC functionality on phones registered to their network.Hoping this isn't true?

Obsidian by 2: Seeker
  • 15892 Views
  • 2 replies
  • 0 thanks

iPhone 5 keeps losing signal on Sure Signal, android phones are fine

We have two iPhone 5 users who lose connection nearly every week from the Sure Signal, yet anyone with an Android phone has full connection. Turning off the phone or turning on/off airplane mode makes no difference and I have to unplug the Sure Signa...

Changed SIM card, need to resync sure signal

Hi,I have just changed my SIM card, my number is still the same. Iv waited over 24 hours but my sure signal hasnt picked up the new sim yet. Could you please resync it?Serial number is 40114210616Thanks

account details to de-register

Hi. I am in a bit of a mess! I set up my suresignal 3 years ago and have now moved house. The suresignal has been de-activated by Vodafone due to inactivity at my old address. I now want to set it up for use in my new house. The problem is, I cannot ...

Introducing the iPhone 6 and 6 Plus

Hello Everybody   Now that the presentation has finished all eyes are turning to the iPhone 6 and it’s bigger brother the iPhone 6 Plus. Over the coming days and weeks we'll keep you updated with all the information you need on prices, plans and orde...

Ellis_VF by Community Manager (Retired)
  • 14773 Views
  • 0 replies
  • 0 thanks
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