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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73864 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229884 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203973 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! 08080996746

I received a call from 08080996746 however I was busy and missed the call. All I know is that the number is linked to vodaphone and would like to know what the call was about? 

Samsung Galaxy 5 Battery

Hi, I've had my S5 for a couple of months now and so far have been inpressed with the battery life, but over the last few days it is not lasting at all. I have tried leaving it out for a few hours and then charging it, draining it completely before c...

APN settings required

Right. I don't send many MMS messages (or texts for that matter!!) but when I have I have had them fail for ages now (over a year, maybe more). At first I thought it might have been a Sure Signal issue but after briefly looking at it and finding no r...

dvhttn by 4: Newbie
  • 41261 Views
  • 9 replies
  • 0 thanks

Sure Signal 1 and BT Home Hub 5

Hi We have had a SS1 box for several years, and so far it has been quite reliable. But since yesterday or so we have not got any connection signal. We have the power light on constant green, and sometimes the second light flashes green intermittently...

Resolved! alpha

Saw that Vodafone said its coming on they're official Facebook page, seen cpw are doing preorders, how about you voda?

jamsterdm by 10: Established
  • 12173 Views
  • 1 replies
  • 0 thanks

Resolved! Moto g

How do I sync my phone with outlook?

sujaro by 2: Seeker
  • 11886 Views
  • 3 replies
  • 0 thanks

Can't 'Add user' to Sure Signal

Hi, First post and this is to do with the 'Manging Sure Signal' portion of the Vodafone website rather than the hardware but to me it's all the same. When I go to add a user I get the error message shown below. Means nowt to me even though I've worke...

dvhttn by 4: Newbie
  • 12140 Views
  • 15 replies
  • 0 thanks

iPhone 5S Unlocking..

On Thursday 21st of August, I sent an unlock form to vodafone regarding my iPhone to be unlocked. When sent, I did not receive any reference number or email back, and now I am still waiting after 48 hours for ATLEAST a reference number. I called up f...

R206 will not power up

Hi, I bought a R206 mobile wi-fi device today. I charged it up and it worked fine but it now wont power up even when plugged into the mains.I press the power button and all the icons light up green then a couple of seconds later the battery icon goes...

Sure signal problem

Hi. I have received a message fro Vodafone saying that due to inactivity my sure signal has been stopped from working.The number is 21196843797.Any help would be appreciated. Paul

pedibble by 2: Seeker
  • 9659 Views
  • 1 replies
  • 0 thanks
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