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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74365 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229969 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204387 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Charging Battery HTC One mini

Hi, Dropped my phone in at vodaphone westfield derby on sunday 10th august as i couldnt charge my phone. They subsequently sent it off and got a message on monday that they would very shortly be updating me to let me know when my phone would be ready...

GuyFrith by 1: Seeker
  • 38073 Views
  • 1 replies
  • 0 thanks

HTC One Insurance

Hi, I need help with a query. I purchased this phone 3 weeks ago on an Upgrade and had at the time requested insurance.   Yesterday my DD came off my acocunt and looked rather low, so contacted Voda to ask how it was and I was advised that the agent ...

Sure Signal connection problems

Hello, I have recently installed a Sure Signal device (SN42142837931) into my office. I have manged to link my mobile to it and it works fine. However, although two colleagues's Lumia 820s are shown as registered and switched to 3G, neither of them w...

Changed BT HomeHub2 to HH4 - unable to get SureSignal1 working again

HiI Have just upgraded my BT HomeHub wireless router from HH2 to HH4 and have not yet been able to get my SureSignal1 working since (previously running fine for a couple of years). I have tried many and various solutions suggested but without sucess ...

Vodafone/Sky Mobile problem

Evening all.This is my first post here so i hope im a hero and not a zero!Well pleased with my new S5 and the Vodafone offer of Spotify premium or Sky Mobile free for 2 years.Went for the Sky mobile freebee,but ran into a problem.I searched the web f...

scminks by 2: Seeker
  • 13381 Views
  • 4 replies
  • 3 thanks

Vodafone 575 call issues

I've recently got this handset to replace my old non-functional handset and it seems to have an issue with regards to calls occasionally. Simply put, if someone tries to call then what appears to be 50% of the time (at the moment), the screen unlocks...

Resolved! LG g3

Hi don't know if it been asked before but will Vodafone be getting the LG g3

Billing on 3G Dongle

I have a real problem with my data dongle bill. I only use this at home and recently the signal at home has been pretty unusable. This was reported to Vod yet the bill is incredibly big this period. You can see from the bill she. The 5gig is used but...

Sure Signal suddenly only working intermittently

I've had my Sure Signal v2 (serial 40113800912) for around 6 months and generally it's been working OK. However over the last few days it regularly stops working - sometimes with just the power light on, and sometimes with all 3 lights flashing. Doin...

bandituk by 3: Seeker
  • 9132 Views
  • 2 replies
  • 0 thanks

Resolved! S4 issues

My s4 keeps randomly rebooting itself and when it does it gets stuck in the start up loop or wont turn on unless the charger is plugged in. It also crashes alot when making calls.  I have tried factory resetting it and this did not work then i did a ...

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