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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73852 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Unable to download VMB for Mac from Voda Website

I have just upgraded my 3G dongle to K5008 4G dongle.  Works great BUT, being new to Mac (and idiotically) to upgrade the VMB application on my macbook, I dragged the VMB application to the trashcan rather than using the VMB uninstall utility.  I am ...

Golfcity by 4: Newbie
  • 9573 Views
  • 0 replies
  • 2 thanks

sure signal box issues

hi   everyone  i  have  had  a  sure  signal  box  for  about  3  months  now   which  i  got  direct  from  vodaphone ,  i  have  been  threw   the  instructions   on  how  to  set  it  up  etc   and  also  registered    2  phones  on  the  account ...

Sure Signal not working since changed to iPhone 5s

Hi there My Sure Signal is working, but it won't pick up my phone since I changed to my new iPhone 5s.  My partner has also upgraded to a Samsung Galaxy S5 and it won't pick up his either.  All very frustrating!! I've tried everything people suggest ...

Can't access particular websites

It is wikipedia and facebook that I can't access from my dongle/USB for 2 days now. I have tried to contact number of vodafone operators but they have no answer to this problem. There is certainly no problem with the computer, because I have tried ot...

ReelNet by 2: Seeker
  • 9186 Views
  • 1 replies
  • 0 thanks

Sure Signal Problem

I have a Sure Signal 1 which has recently stopped working. I have reset it but it seems to be going through the same cycle: Power Light comes onSecond light flashes slowly and then goes constant onFourth light flashes for a minute or two All the ligh...

mattcoe by 2: Seeker
  • 10284 Views
  • 8 replies
  • 0 thanks

power off ??

Hi all, My HTC ONE has powered off this morning, and i can't switch it back on .. never happened before, it's fully charged..i tried to turn the screen off to save battery, but it wouldn't, so i powered it off completly, when i tried to power it back...

Cannot add users to Sure Signal

I've just registered a new VSS, but when I try and add any new users I get the error: Sorry we are not able to process your request because of following errors in your form.Sorry, we're having a technical problem at the moment. Please try again in a ...

Being charged after £10 freedom freebie expired !

I am a payg customer as you can tell and recently since i havent topped up ( lack of funds ) i have been getting txt`s from you saying i am using data and that you are charging me £2 per day for the privillege. How can you charge me £2 when i am a pa...

jimbo1467 by 4: Newbie
  • 18976 Views
  • 28 replies
  • 0 thanks

Samasung Galaxy s5 + Gear Fit Offer Availability - White

Just a quick post if your thinking of upgrading to the Samsung Galaxy S5 + Gear Fit offer on the website, don'tgo by the stock availability which is shown on the vodafone website as its incorrect, and has been since Iplaced my order 6 days ago. Vodaf...

carlp1979 by 2: Seeker
  • 17290 Views
  • 20 replies
  • 0 thanks
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