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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74142 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229928 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204047 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Using PC to send text messages through Galaxy S3 mobile. Need advice.

Hi every one.I have just installed an Android app called Mightytext  http://www.pcworld.com/article/2036246/review-mightytext-wields-control-over-desktop-texting.html on my Galaxy S3 and then on my computer, to do a test to see how this app behaves. ...

Vodafone have blocked my iPhone

Since the 2 July I've been unable to use my iPhone. Initially vodafone told me via text on 10 June that there was engineering work in my area which would affect my phone for a few days at some point over the next 6 weeks.I contacted Vodafone around 7...

Resolved! Balance/data usage check

Hi all,I've not been able to check my data/balance usage online for the last few days keep getting "sorry unavailable" message, tried contacting customer services got the same massage” sorry unavailable" anybody else have problems checking there bala...

Odin by 4: Newbie
  • 29575 Views
  • 57 replies
  • 0 thanks

Pay as you go internet problems

Hi, would appreciate your help with this one please. I am a Pay as you go customer, and I am having trouble with my credit draining a little due to internet. When I am in WIFI areas, it is fine obviously but when I am out, even when I am not using th...

HollyavT by 3: Seeker
  • 20416 Views
  • 9 replies
  • 0 thanks

poor customer service

Hi my husband and myself has been vodafone customers since 2005 in 2010 we got our first contract phone with you and we now have have 4 contract phones with you but after our latest encounter with a member of your staff in one of your stores we feel ...

Resolved! Re-Sync Needed

Hi Since changing the upgradng my phone and new sims it will not connect to my SS.  .  I have tried a factory reset to no avail. Please would you re-sync it.21224318838 Thanks

Blacklisted IMEI and Fraud

Hello,I am currently living abroad and I want to purchase an iPhone 5. However, it is really hard to purchase a legitimate phone here due to insurance fraud and scams and a lack of supply. Usually the phones you buy here work perfectly, unless you de...

Getting annoyed with Sure signal now!

Hi All, Am a bit stumped. My wife upgraded from an iPhone 4s to 5s last week and the new phone will not work with the sure signal at al with her Siml. I have tried absolutely everything. I called Vodafone last night and the operator synchronised the ...

Proof of purchase

Hi. I had my Galaxy s4 stolen yesterday and I reported it to my vodafone store who barred it immediately. I am now trying to complete an Insurance claim  and my Insurers require a proof of ownership and a proof of usage. [Removed as per House Rules] ...

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