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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74492 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 230000 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204459 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

de register sure signal box

I need to De register my sure signal box as my contract has now finished and it is being given to another vodafone user  please can anybody help ? Thank you 

Resolved! Sure Signal 3 only showing red light

Hi, I purchased and set up my sure signal 3 in November and up until last week it was working fine.  Now all I get is the red light. Any suggestions on what I need to do?

gordon-a1 by 2: Seeker
  • 11730 Views
  • 12 replies
  • 0 thanks

Ridiculously high bill due to Data usage. 4 times normal amount!

Decided to check my Vodafone app for my renewal date and glad I did. My next bill due is currently at £116.80! WTH?! I never normally have a bill above £32.50 so why now is it 4 times that?? Spoke to guy on live chat who said I had used 4GB of Data U...

Sure Signal problem with SKY ISP

Hi,My SS has stopped working after I was moved from BE to SKYlight 1 is on solid, light 2 sometimes flashing or solid, light 3 off and light 4 occasionally flashes.I have tried resetting and port forwarding without success.Serial No. 21196992131fixed...

Resolved! HTC One (M7) Sense 6 update

Anyone know when we might be getting this update from Vodafone ? I see the update has started rolling out.

Q10 unlocking issue

Hello eForum staff, Just writing a message here as 191 is currently down. I recently purchased an ''almost new'' Q10 from a well known online website. It is currently locked to Vodafone. I have been a Vodafone customer between 2006-2013, but this yea...

will1989 by 4: Newbie
  • 11577 Views
  • 1 replies
  • 0 thanks

Vodafone Smart III - Android Update

My mother has a Vodafone Smart III and its running phone software version 4.1.1-130HVG2, it keeps randomly restarting even when on charge, I've been advised that it is a fault with the 4.1.1 software and that it should be running version 4.2 or newer...

Sure Signal 3

After trying to get my Sure Signal unit working (it stopped suddenly at the beginning of the month) and making my 15th (yes, really) call to Customer Services they tell me that I must have the wifi on the phone switched off for it to work. Can this b...

Resolved! Personal Hotspot

I have an iphone 5 on pay as you go with the text and web freebie. Every time I try setting up a personal hotspot from my phone it tells me to go to a support page which doesnt help at all. Is this because the feature isn't available on Pay as you go...

Karan100 by 2: Seeker
  • 17748 Views
  • 8 replies
  • 0 thanks
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